Collection Support Officer

6 days ago

Kedron, Australia Altogether Group Pty Ltd Full time

**Description**:
You will be joining a growing organisation with ample growth and personal development opportunities, working within a team of fun, passionate and driven colleagues.

This role provides the opportunity for a hybrid working from home and office structure supporting your work-life harmony. Additionally, we provide you with wellbeing programs, additional leave and other benefits including financial.

In return you will assist with all inbound calls from customers and provide accurately monitoring and maintaining a portfolio of accounts, financial data, and approved collections strategy. You are collaborative and have an open communication style with the team and provide suggestions for process improvement. You focus on ensuring consumer and regulatory protections are met whilst best managing and negotiating with the account/customer during the collection cycle.

**Role Type**:

- In-house - Permanent - Full-time - Entry level

**Company Overview**:

- Are you a forward-thinker? Are you passionate about creating a brighter future for all? Are you full of ideas on how to better utilise power, water and data? If so, Altogether could just be the place for you. Working alongside developers and body corporates you have the opportunity to play an influential role in delivering ethical, sustainable solutions for communities and their residents - making positive change with real impact. So what’s it like working at Altogether? Here, we take a refreshing and diverse approach to culture. We understand the power of brilliant ideas. It’s what drives us. By prioritising collaboration and championing forethought, together we can solve some of the planet’s most pressing issues. We’re looking for pioneers and creators, people who are eager to make a difference. It’s not about former glories or fancy CV’s. If you’re a good human being and brimming with potential we will provide you with an opportunity. One where you’re able to craft a unique career path, supported by a range of initiatives including transformational eLearning, mentoring and professional development. Over the last two years, the idea of the office has shifted dramatically and we’ve shifted with it with technology and systems adapting to individual needs. There is life outside of work. We understand that. Your wellbeing is of the utmost importance and is key to producing consistently great work. From the introduction of Wellbeing Day to health discounts and transformational parental leave, we place the emotional and physical wellness of its staff above all. At Altogether, we’re not just going through the motions. What we do here matters. Working here, you’ll make a direct and lasting impact on the quality of life of people all across Australia. It’s about creating a better future for communities - an ambition you’ll feel driven to achieve each and every day.

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