Team Leader

Full-Time
- Above Award salary with salary packaging options
- Help make a positive impact on peoples' lives

**About Us**

**Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We now have an exciting opportunity for a passionate individual to join our team as a **Team Leader** based at our Chermside**office.

**The Role - A Day in the Life of a Team Leader Employment**

As a Team Leader you will bring with you your strong leadership skills and will be responsible for assisting the Operations Manager to provide supervision and support to the Workforce Australia staff. You will empower and motivate your team to meet individual and team job placement key performance indicators, while ensuring compliance to regulations and rules as set by the Workforce Australia Services DEED.

In addition to leading your team, you will also manage your own caseload and work towards achieving both your individual and team KPIs—balancing leadership with hands-on support for our customers.

**Your Key Responsibilities will include;**
- Managing the team and overseeing day-to-day activities, ensuring smooth operations
- Managing a caseload of vulnerable customers to assist them to overcome barriers to employment.
- Empower and motivate your team to meet individual and team job placement objectives
- Compliance with regulations and rules set by the Workforce Australia Services DEED

**Criteria for Success**
- Demonstrate a track record of meeting and exceeding performance targets
- Strong community awareness including family services, community resources, and vocational training in your local area
- A recent, clear National Police check
- A current QLD Blue Card

**Why work for ETC**

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you

**How to Apply**

**Applications close**:
**More information**

**Our Culture**

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

**Our Reference**: RA25163