Retail Team Leader

1 week ago

Chermside, Australia Hairhouse Full time

**Are you passionate about hair and beauty? Do you have a proven track record of leading a retail team and driving sales success? If you thrive in a dynamic environment and want to make a lasting impact, this could be the perfect role for you**

**Role Overview**:
Hairhouse is looking for a Retail Team Leader to lead and support our amazing team to drive sales, ensuring consistent growth through effective team leadership and customer engagement. To succeed in this role, you will bring your previous leadership experience to coach and mentor the Hairhouse team to deliver exceptional customer experiences across all areas of the business including retail, salon and piercing.

**Benefits**
- Flexible Working hours
- Generous incentives
- Discounts on products and services
- In-house Online Training Platform
- Ongoing development opportunities
- Awards to recognise excellence
- Supportive, inclusive and fun team
- Expert, supportive network with the largest employer of Hairdressers in Australia

**Duties**
- Identify opportunities to drive and increase sales
- Deliver exceptional customer service to all Hairhouse customers
- Ensure the store is well presented, clean and always stocked appropriately
- Ensure the store is merchandised according to brand guidelines and drive successful marketing campaigns
- Cultivate a strong, supportive and inclusive culture with your team.

**Skills and Experience**
- A minimum 1 year of Retail Leadership experience
- A passion for Hair and Beauty (any experience is a plus)
- Experience in guiding a team to achieve KPIs and sales targets
- Exceptional organisational and time management skills
- Strong people management skills.

If you believe you have all the above, we can’t wait to meet you

**About Us**

Hairhouse is Australia’s leading Hair & Beauty services and retail destination offering the widest range of professional hair products and providing the ultimate customer experience for anyone who desires to look and feel their very best. With online and over 100 stores nationally, the Australian, family-owned business provides Australians with an unsurpassed range of leading hair brands alongside salon and piercing services whilst retaining an internal culture based on honesty, integrity, hard-work and big dreams.

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