
Customer Experience Manager
3 days ago
**What is our aim?**
We aim to exceed our customers expectations and give them something out of the ordinary. We believe that buying a car should be no different to ordering any other products online or in store and each customer should be given choice, value and security.
**So how will we achieve this?**
We need exceptional people to join our team and provide an out of this world experience for our customers. In this role, you will be responsible for management of our in-store customer service team to ensure the delivery of an exceptional customer experience. You will lead and motivate the team and manage expectations to deliver great outcomes.
**Don’t have automotive experience? That’s completely fine because here is what we are looking for**:
- Minimum 3 years’ management experience with the ability to lead a team within a sales/customer service environment
- Someone who understands the importance of providing a “customer first” experience
- Maintains high standards focusing on ensuring customer satisfaction, getting details right, and displaying professionalism and integrity.
- Strong leadership skills with a proven track record in growing, developing and mentoring Team Members ensuring they achieve KPI’s and objectives
- Strong communication and negotiation skills
**Why join us?**
- Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
-
Customer Experience Specialist
6 days ago
Pakenham, Australia bravoauto Full time**Who are we?** At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. We are committed to putting our customers first every time, every day, everywhere. We promise to offer more choice, more transparency, more value, more support and most of all, more of everything our customers expect. Our...
-
Customer Service Manager
3 days ago
Pakenham, Australia Specialty Powdercoating & Sandblasting Full time**Do you love interacting with customers? Are you detail-orientated, assertive, and enjoy working independently?** We are looking for a confident and conscientious Customer Service Manager to join our family-owned and run powdercoating business in Pakenham, Melbourne. **About the Job**: - Primary point of contact for all client enquiries. - Frequent...
-
Customer Advisor
2 weeks ago
Pakenham, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time, Permanent Part time **Region**: VIC- South East region **Branch Customer Advisor** - **Branch role in Pakenham**: - **Be supported to grow your career at NAB**: - **Learning is a daily part of the job**: - **Monday to Thursday 9-4.30 & Friday 9-5.30** Your job is just one part of your life. When you bring your skills,...
-
Customer Service Representative
4 days ago
Pakenham, Australia FoodWorks Bottlemart Edenbrook Full timeDo you love **Customer Service**? Do you have good **Time Management**? Do you work well in a **Team Environment**? If you answered yes, **then this job is for YOU!** - Causal role available that can lead into part time and full time employment. - Morning, midday, and evening shifts available throughout week days and weekends. - RSA - Driver's...
-
Customer Support Sales Representative
6 days ago
Pakenham, Australia Komatsu Full time**The opportunity**: Join our dynamic team as a **Customer Support Sales Representative** at our Pakenham branch. In this role, you will have the autonomy to manage your territory sales and leads, taking full responsibility for the performance of your territory. You will work with cutting-edge information systems such as CRM, EQP Care, Komtrax, and...
-
Customer Support Representative
1 week ago
Pakenham, Australia Komatsu Full timeJoin a global OEM with endless opportunities for growth and development - Exciting benefits, training & allowances - Discounts on technology, health, cars, travel & more**The Opportunity**: Are you prepared to elevate your customer service skills and parts experience to new heights? Join our Pakenham team as a Customer Service Representative and become an...
-
Customer Service and Admin Support
15 hours ago
Pakenham, Australia Barry Plant Full timeBarry Plant Pakenham are currently looking for highly ambitious, motivated Customer Service and Administration Support to join our team. This pivotal role will entail offering a high level of customer service, as you will provide the first point of contact for the business and general administration support to the team. This is a fantastic opportunity for...
-
Office Administrator/customer Service
2 weeks ago
Pakenham, Australia Reach Gymnastics Full timeDo you love working with children, love to provide exceptional customer service and have flexible availability? We are looking for an experienced customer service officer who is committed, motivated, reliable and organised. Shifts initially are Mondays to Thursdays 3pm-5pm, with additional hours available for the right person. Knowledge of gymnastics an...
-
Warehouse and Customer Service Officer
3 days ago
Pakenham, Australia Ausreo Full time**Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...
-
Pakenham, Australia FoodWorks Bottlemart Edenbrook Full timeFull time role available at FoodWorks Bottlemart Edenbrook! We are proud to provide our customers with a consistent and fresh customer service experience with our convenient range of products. We continuously strive to ensure product quality through date checks, excellent food safety standards, and always working in a clean environment. **The right...