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Renter Liaison Officer, North Melbourne

3 weeks ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

THE ROLE

**Are you**:

- Driven to deliver exceptional customer service for renters?
- A strong communicator that work with multiple stakeholders to get the best outcome?
- The ability to plan, organise and prioritise work in a fast-paced environment?

The Renter Liaison Officer is responsible for liaising with and supporting renters through the new maintenance service delivery process as part of the Homes Victoria's Local Maintenance Repair Crew Pilot.
ACCOUNTABILITIES INCLUDE
*
- Maintain positive relationships with stakeholders to facilitate a partnership approach.
- Assist with provision and oversight of quality, timely, efficient complete maintenance and building services to provide a clean, maintained and safe living environment for residents, staff and visitors.
- Identifying and suggesting/recommending improvements based in engagement with renters and contractors.

Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY