
Renter Liaison Officer
2 days ago
Key Role: Renter Liaison Officer
We are seeking a highly skilled and customer-focused professional to join our team as a Renter Liaison Officer. As a key member of our Local Maintenance Repair Crew Pilot, you will be responsible for building strong relationships with renters through our maintenance service delivery process.
About the Position
- Liaise with renters directly and support local housing offices to enhance service delivery.
- Maintain positive working relationships with stakeholders to facilitate a partnership approach.
- Assist with the provision of quality, timely, efficient complete maintenance and building services to provide a safe living environment for residents, staff, and visitors.
Main Responsibilities
- Identify opportunities for improvement based on engagement with renters and contractors.
- Support and improve service delivery of existing providers onsite including security, cleaning, gardening, and maintenance works.
Please note that vaccination requirements apply to this role. Refer to our COVID-19 Vaccination requirements policy prior to application.
Finding the Right Candidate:
- The ideal candidate should possess excellent communication and interpersonal skills.
- Demonstrated experience in customer-facing roles is highly desirable.
- A flexible and proactive approach to work is essential.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary package.
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