Renter Liaison Officer

2 days ago


Melbourne, Victoria, Australia beBeeCustomerFocus Full time $60,000 - $80,000

Key Role: Renter Liaison Officer

We are seeking a highly skilled and customer-focused professional to join our team as a Renter Liaison Officer. As a key member of our Local Maintenance Repair Crew Pilot, you will be responsible for building strong relationships with renters through our maintenance service delivery process.

About the Position

  • Liaise with renters directly and support local housing offices to enhance service delivery.
  • Maintain positive working relationships with stakeholders to facilitate a partnership approach.
  • Assist with the provision of quality, timely, efficient complete maintenance and building services to provide a safe living environment for residents, staff, and visitors.

Main Responsibilities

  1. Identify opportunities for improvement based on engagement with renters and contractors.
  2. Support and improve service delivery of existing providers onsite including security, cleaning, gardening, and maintenance works.

Please note that vaccination requirements apply to this role. Refer to our COVID-19 Vaccination requirements policy prior to application.

Finding the Right Candidate:

  • The ideal candidate should possess excellent communication and interpersonal skills.
  • Demonstrated experience in customer-facing roles is highly desirable.
  • A flexible and proactive approach to work is essential.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary package.


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