Team Leader

2 days ago

Newcastle, Australia EML Full time

**Team Leader - NI, SME**:
NSW - Newcastle Workers Compensation Full Time

**THE OPPORTUNITY**

As part of our diverse team based in **Newcastle**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to pro-actively and effectively manage claims and injury management aspects of a caseload of high-risk significant workers’ compensation claims within the legislation and achieve compliance with the Performance Measures. The position also involves leading and supervising the day-to-day work activity, training and development of a high performing and customer-responsive team.

This will be a **Permanent** position based in the **Newcastle King St **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Ensure team members achieve performance and KPI targets as set out under the BU performance framework.
- Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes.
- Ensuring appropriate strategies are in place to maximise performance revenue, report and use the insights.
- Driving the EML values and culture through people leadership and engagement. People leadership responsibilities including providing coaching, guidance, direction, communication, development and managing resourcing within the team.

**ABOUT YOU**
- High level of resilience and a willingness to hold complex conversations
- A positive and pro-active attitude
- Demonstrated experience in a similar leadership role, working within in in a fast-paced business environment
- Qualification aligned to Business, Commerce, Personal Injury Management or Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology or Exercise Sciences) advantageous.
- Minimum intermediate proficiency in Microsoft office suite

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits. For more information on EML’s employee benefits please visit your Employee Hub here.

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