Supply Manager

2 days ago

Kawana Waters, Australia Auto & General Holdings Full time

**The Role**:
This role will support the CIS business with the management of Towing and Roadside Assistance suppliers, including contract, performance, cost and relationship management.
The role is also responsible for assisting in commercial negotiations, performance reporting with existing relationships. It also involves sourcing, selecting, vetting and on-boarding new Service Providers to achieve required cost, service and quality outcomes.

**Key Accountabilities**:

- Sourcing and selection of supplier services within appropriate governance, compliance, and contractual frameworks
- Undertaking business risk assessments of potential suppliers via detailed level of financial and business due diligence
- Auditing, analyzing and managing cost, quality, and service performance of the supply chain to ensure that agreed contractual, regulatory and best practice standards are met and maintained
- In conjunction with CIS leadership team, closely monitor supplier capacity & network to ensure adequate geographical and volume coverage to meet customer demand
- Arranging and attending regular Service Provider review meetings and document outcomes / actions with Service Providers
- Identifying and reporting on key trends within the Towing and Roadside Industry that could present risks or opportunities to CIS
- Pro-actively researching and maintaining sound knowledge of market developments in, regulatory requirements, customer expectations, company processes, systems, products and brands.
- Monthly reporting on volume and costs in relation to contracted suppliers
- Complying with all industry specific Acts, Codes and Regulations, as well as company policies and procedures
- Building highly effective working relationships with key stakeholders (internal & external).

**Knowledge and Experience**:

- Supplier Management or Contract Management experience is advantageous
- Experience in and current knowledge of the Towing, Roadside Assistance, Motor Claims or Hire Car industry is advantageous
- Proven track record of ability to develop and maintain effective relationships with internal and external stakeholders
- Computer literacy with the ability to understand complex datasets and interpret results
- Previous experience in Motor Category Procurement in financial services (desirable)

**Who is Control Insurance Solutions**:
Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance related services. We are an agile and fast paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance industry’s needs. We are passionate and focussed in everything we do. We are now seeking talented individuals to join our growing team.

**Our Benefits**:

- Modern office, overlooking Lake Kawana;
- Clear role accountabilities and measures of success;
- Exciting fast moving environment;
- Support and guidance as you grow in confidence in your new role;
- Join in a variety of social and community activities;
- Employee discounts on Car, Home, Travel Insurance and Roadside Assistance;
- Discounts across a broad range of providers, for example; gyms, stores, rental vehicles and accommodation.
- Control Insurance Solutions welcomes and values diversity in the workplace._

**_ A note from Control Insurance Solutions to recruitment agencies: _**_We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business._

LI-DNI

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