Sales Enablement Manager

️ ️** NEWLY CREATED ROLE ** ️ ️

**Who are we?**:
So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2024 and that's not about to change. We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch.

**Our Purpose**:
Empower Australian businesses to trade confidently with their customers.

**Our Mission**:
We aim to be number one in our industry by delivering unique data insights and innovative products.

**Your Role & Team**:
CreditorWatch is on a growth journey, and with that comes the need to scale and mature our sales enablement efforts. We're looking for a dynamic **Sales Enablement Manager** to join the team and support the development of world-class enablement experiences that empower our Sales, Customer Success and Go-To-Market teams to perform at their best.

This role will focus on knowledge and content management, enablement communications, and learning support, helping us deliver consistent, high-impact enablement across the business.

This role reports directly to the **General Manager, Corporate & Mid-Market** and is a full-time opportunity offering hybrid working conditions out of our **Sydney CBD Office**.

**Some of your responsibilities include and are not limited to**:
**Knowledge & Content Management**
- Own and maintain Seismic as our central enablement platform.
- Conduct a content audit and implement best practices for content structure, tagging, usage, and retirement.
- Partner with SMEs to create and maintain segment-specific playbooks, top tips, tools, and cheat sheets.
- Ensure onboarding materials are complete, accessible and regularly updated.

**Sales Team Communications**
- Support the development and execution of an audience-specific enablement communications plan.
- Partner with stakeholders to package platform changes, product updates and process rollouts into effective communications.

**Learning & Training Support**
- Assist in building role-based learning pathways aligned to core competencies and business needs.
- Support ongoing training programme delivery (live sessions, eLearning, resources).
- Track and report on training engagement and completion metrics.
- Coordinate accreditation processes and help guide sellers through enablement journeys.

**Tools & Process Documentation**
- Collaborate on best practice guides and quick-start kits for tools like Sales Navigator, ZoomInfo, and Gong.
- Ensure documentation is clear, up to date, and embedded in onboarding and ongoing training.
- 3+ years’ experience in Sales Enablement, Revenue Operations, Learning & Development, or GTM enablement.
- Hands-on experience with content platforms (ideally Seismic), LMSs, and communication tools like Slack.
- Strong written and verbal communication skills — you know how to tailor messaging by audience.
- Highly organised with a strong bias for action — you can juggle multiple projects and hit deadlines.
- Comfortable working cross-functionally with Sales, CS, Product, and Marketing teams.
- Passion for empowering others, enabling business change, and driving team performance.
- Understanding of the sales process, methodologies, and tools.
- Familiarity with sales training and content creation best practices.

**More than just work**:

- **️ Keep Active -**All employees get a Fitness First Platinum gym membership.
- **️ Daily Fuel -** Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you

**Phone Credits -**We pay you $50 per month to put towards your plans - how good.

**❤️‍ Wellness Days -** Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your communitythis is your time to switch off from work.
- **️ Monthly Massages -**We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

**Bonus Shares -**We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

**Fun Activities -**We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy,