Records Officer

Division: Corporate Services
- Location: Liverpool, NSW, AU, 2170
- Req ID: 75252

**Records Officer**
- **Location - Liverpool**:

- **Employment type - Temporary full-time up to 30 June 2026**:

- **Grade - Clerk Grade 3/4**:

- **Salary - $82,193 pa - $90,001 pa plus employer’s contribution to superannuation and annual leave loading**

**Your role**

This role will be responsible for providing effective information and records management services to DCJ to ensure flow and confidentiality of business information throughout the organisation.

**What you’ll do**

As part of the Records Management team, you will help manage tasks and contribute to the smooth running of daily operations.
- Managing multiple tasks and deadlines in a fast-paced environment while working effectively with various stakeholders involved in related projects or programs.
- Assist with complex searches and retrieval of records from offsite storage.
- Supporting business divisions with records and privacy requests while collaborating effectively across teams to ensure information is managed accurately and efficiently.
- Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required.
- Manage and maintain hard and soft copy records in accordance with standards and guidelines, by creating, storing, retrieving and tracking files to ensure accuracy and security of information.
- Provide a consistently high standard of customer service in relation to records management and information privacy across the organization to ensure efficient and timely response to requests for information and support.
- Develop and maintain positive stakeholder relationships enabling the efficient and effective co-ordination of file retrieval services.

**What we’re looking for**
- Strong attention to detail and great organisational skills
- Ability to manage your own workload and meet deadlines
- Confident in handling both digital and paper records
- Proactive and able to make sound decisions when needed
- Relevant experience in records or information management
- A clear communicator who works well with others in a fast-paced environment
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**Essential requirements**
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role as well as an up-to-date resume (maximum 4 pages).

**Targeted Question 1**
- Explain the process you follow for classifying and storing records

**Targeted Question 2**
- What steps would you take to make your job easier, more efficient or more productive

**Applications close**Tuesday, 1 July 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.