Service Account Manager

2 days ago

Scoresby, Australia Johnson Controls Full time

Job Description

**About this opportunity**:
Our Team is growing, and we are looking for a motivated and experienced Service Account Manager (SAM). This role will give you autonomy and will allow you to have ownership of all service activities within an assigned contract base for our Building Managment System (BMS) team.

You will develop and manage the VIC Service BMS business in both recurring (Preventative Service Agreement) and non-recurring (Labour & Material) revenue streams to achieve a designated financial plan and develop profitable business with new and existing customers.

**Your responsibilities will include**:

- Provide leadership to a BMS service team
- Drive excellence through core service and account management activities within a defined client/contract base
- Work in collaboration with dedicated Line of Business (LOB) management and sales recourses to deliver ongoing business growth
- Resource Forecasting, Planning & Management Activities

This role may suit you if you are currently working in an Account Manager or Service Manager role with strong knowledge and experience in BMS and/or associated LOBs, e.g., HVAC.

**What we are looking for**:

- 5+ years’ experience in the BMS or HVAC industry
- Experience in managing staff and customers
- Excellent oral and written communication skills
- Excellent attention to detail
- Proven customer-facing experience and etiquette
- Strong organizational, administrative and time management skills, with ability to meet deadlines
- Capable of working efficiently in a fast-pace environment and under pressure
- Ability to work effectively as a team member and independently

As a Global company, at Johnson Controls we invest in the ongoing development of our employees and a strong focus on career progression opportunities.

**_ JCI’s Diversity & Inclusion_**
- Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands._

  • Service Account Manager

    2 weeks ago

    Scoresby, Australia Johnson Controls Full time

    **About this opportunity**: Our Team is growing, and we are looking for a motivated and experienced Service Account Manager (SAM). This role will give you autonomy and will allow you to have ownership of all service activities within an assigned contract base for our Building Managment System (BMS) team. You will develop and manage the VIC Service BMS...

  • Service Account Manager

    6 days ago

    Scoresby, Australia Johnson Controls Full time

    At Johnson Controls, we’ve been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live,...

  • Account Manager

    1 week ago

    Scoresby, Australia CSR Full time

    **Account Manager - Residential** **At CSR, we're building a better future together.** **We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing...

  • Account Manager

    9 hours ago

    Scoresby, Australia Blackwoods Full time

    Engage with our customers and see your work come to life - Opportunities for career development and progression - Blackwoods - one of the leading B2B suppliers of industrial equipment As an Account Manager, you will support with nurturing and developing relationships with new and existing customers. Leveraging a compelling customer offering through existing...

  • Account Manager Critical Care

    2 weeks ago

    Scoresby, Australia Fresenius Medical Care Full time

    Fresenius Medical Care is known worldwide for our strong service culture, our commitment to patient outcomes and our outstanding clinical and product capabilities. Our people work with us because the work is engaging, we make a difference to people's lives and we have authentic leaders who truly care. As a company, we aim to not only achieve our quality...

  • Account Manager

    2 days ago

    Scoresby, Australia Daikin Full time

    About the role Exciting opportunity available for a passionate, relationship centric individual to step into the Account Manager - Consulting Sales based in VIC. Reporting to the Sales Manager - Commercial, the primary purpose of this role is to get Daikin product specified during project design to achieve consulting sales budget by working closely with...

  • Accounts Officer

    2 days ago

    Scoresby, Victoria, Australia Applied EV Full time $70,000 - $120,000 per year

    We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together. Applied EV develops safety-rated,...

  • Accounts Officer

    2 days ago

    Scoresby, Victoria, Australia Applied EV Full time $60,000 - $80,000 per year

    We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together. Applied EV develops safety-rated,...

  • Technical Regional Service Manager

    6 days ago

    Scoresby, Victoria, Australia myGwork - LGBTQ+ Business Community Full time $120,000 - $180,000 per year

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal...

  • Accounts and Administration Coordinator

    1 week ago

    Scoresby, Australia Hallmark Cards ANZ Full time

    Exciting opportunity for an experienced accounts administrator to join a fun, collaborative and supportive team. **What We Do** At Hallmark, we strive to create emotional connections that make a genuine difference in every life, every day. We create innovative products and services that enrich people’s lives. We’re about quality, innovation and caring....