Account Manager

**At CSR, we're building a better future together.**

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,**and life stage.

**The Opportunity**:
CSR are currently seeking an **Account Manager** to join our dynamic team based in **Melbourne**.

As an Account Manager - (Reseller Channel), you will play a key role in driving growth and strengthening relationships within our reseller network, with a focus on the plumbing segment. You'll be responsible for executing targeted sales strategies aligned with our CSR objectives, managing key accounts, and identifying new opportunities to expand our footprint in the market.

This role is ideal for a commercially savvy professional who thrives on building strong partnerships, delivering tailored solutions, and leveraging market insights to drive mutual success. You'll work closely with internal teams and external partners to ensure our resellers receive exceptional service, innovative products, and sustainable value.

**What You'll Be Doing**:

- **Execute Sales Strategy**: Implement and adapt sales actions to meet strategic goals and address any deviations from plan.
- **Revenue & Budget Management**: Manage budgets effectively to achieve revenue and growth targets.
- **Portfolio Ownership**: Retain, grow, and diversify the sales portfolio using consultative selling techniques and CSR-aligned processes.
- **Customer Relationship Management**: Act as the primary contact for customers, ensuring a positive experience through responsive communication and issue resolution.
- **Cross-Functional Collaboration**: Partner with CSR teams and third parties to deliver timely, tailored solutions that meet customer needs.
- **Market & Product Insight**: Stay ahead of industry trends, sustainable innovations, and product developments to maintain a competitive edge.
- **Data-Driven Strategy**: Use analytics to monitor performance, identify opportunities, and mitigate risks.
- **Proposal & Deal Management**: Prepare compelling proposals, negotiate effectively, and close deals that drive mutual value.
- **Strategic Recommendations**: Provide insights and recommendations for growth strategies based on market and customer data.

**About You**
- **Customer-Centric**: Passionate about building strong, trusted relationships through consultative selling and integrated solutions-based approaches.
- **Market Insight**: Strong understanding of market dynamics, competitors, and project opportunities.
- **Results-Driven**: Focused on achieving goals with a proactive and adaptable attitude to industry changes and customer needs.
- **Tech-Savvy**: Proficient in CRM tools, Excel, & digital communication platforms.
- **Effective Communicator**: Able to clearly convey ideas to all organisational levels, including senior stakeholders.
- **Collaborative**: Strong team player, experienced in cross-functional collaboration to deliver integrated solutions.
- **Negotiation & Problem-Solving**: Skilled in influencing and resolving complex challenges with commercial acumen.

**What we offer**

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- **Supportive and collaborative culture** that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- **Care and wellbeing offer** includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- **Rewarding career** with on-the-job learning, development, and upskilling opportunities within and across our brands.

**How to Apply**: