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IT Workforce Management Analyst

3 weeks ago

North Sydney, Australia TPG Telecom Full time

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**This opportunity**

The IT Workforce Management Analyst is responsible in managing resource profiles and allocations and producing reports on resource capacity, utilisation and demand. As such, this role will need to work closely with Delivery and Domain Management teams.

Key to success will be the way in which this role builds relationships with key business stakeholders at a peer and leader level, as well as with peers across all technologydomains, providing accurate input to the resource management tool to ensure resources are utilised effectively and project resourcing requirements are met.

This role would suit an enthusiastic positive person who is seeking to grow their skills in Business Engagement and roadmap planning.

**Responsibilities**
- Maintain and manage resource profiles (including resource skills, location, team etc ) through the Planning resource management tool (RunnIO).
- Maintain accurate resource allocation to projects.
- When project needs or resource availability changes, ability to manage the change and to work positively with the teams involved to manage impacts.
- Produce reports on resource capacity, utilisation and demand.
- Maintain and manage RunnIO as a single source of truth for resource capacity.
- Ensure timely communication of resource allocation update to team leads, such as contract end date.

**Knowledge and experience**
- Strong attention to detail, organisational and analytical skills.
- Excellent written and verbal communication skills.
- Strong relationship building and stakeholder management skills to collaborate with internal stakeholders.
- Quick learner who can think logically and creatively and is able to plan, prioritise and organise activities systematically.
- Ability to work independently and deliver under pressure; distil large volumes of information and identify/articulate resourcing conflicts.

**Benefits and perks**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts

**Our TPG Telecom Spirit**

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

**Bolder and better together**

**#LI-Hybrid #LI-DV1**

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