Technical Product Owner

Empower the digital generation to be more successful with money
- Hybrid working model with central CBD office location
- Great culture and customer first approach

**About us**

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At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.

With ubank, our customers can discover what it feels like to save more, see exactly where they’re spending and own their own home faster. In short, we want to help them achieve real momentum with money.

**Your why**

You believe that Australians need to do business with companies that genuinely put their interests first and you want to start the movement to achieve this. You are passionate about the financial services industry stepping up the value to customers and believe it starts with developing quality solutions that fulfil the business and customer’s needs. How you will spend your time You will work closely with the senior stakeholders and Product Managers to deliver market leading experiences that support the ubank brand positioning. This is done by owning the outcomes of the Core Banking and payments platforms that support the full lifecycle of customers and their digital banking and lending products.
- Engaging effectively with a broad set of stakeholders creating clarity, action-orientation and accountability. Stakeholders include executives, business, technology, operations, risk and 3rd party suppliers.
- Leading delivery teams and stakeholders through ambiguity and adapting to rapid change.
- Managing the backlog of change across our Core banking and payment systems which may come via a variety of sources being from business enquiries, incidents, internal or external investigations or remediation. These items may come from business product, operational teams, or from evolving risk and compliance requirements. The backlog will also need to balance the incoming change from vendors, and other delivery teams executing on the overall delivery roadmap of change, to enhance and improve business and customer outcomes
- Encouraging ongoing continuous improvement in how we deliver (including our delivery and decision-making ways of work)
- You will work with internal squads, manage and promote the knowledge bases and system processes across internal and external (vendor) functions. You will ensure stakeholders are informed of proposed and developing requirements and solutions from the impact assessments performed by your team
- You’ll ensure all legal, regulatory and compliance frameworks are met, and that our business is ready for new features introduced. This could involve new processes, communication to internal teams and working with various internal stakeholders on change readiness
- Support day to day digital, product and operational teams in managing issues and complaints, feedback and incidents. The Core Banking squad plays a key role in resolving recurring issues and adapting process to optimise how the business functions via configuration, rates management, data and reporting change.

**What makes you tick**
- You are interested in solving banking and lending problems for everyday Australians
- You are passionate about cutting-edge technology, innovative thinking and helping teams adopt them in daily work
- You favour fast decision-making and progress over perfection.
- You lean into clear direct, straightforward communication to work through engagements and readiness of delivery constructively.
- You are able to discern the business needs, and able to balance the priorities between business growth, risk and compliance, productivity and technical debt
- You are a team player and value dynamic trust-based relationships to ensure team success.
- You can adapt to change quickly and work comfortably with ambiguity and managing conflicting priorities.
- You put your hand up for help when stuck.
- You thrive in complex delivery challenges and are comfortable understanding the strategic intent as well as immersing yourself in the detail to ‘get it done’.
- You deliver what you commit to.

**What you will bring**
- 5+ years experience in digital banking and software delivery
- Experience in retail financial services products, and backend core banking and payment systems
- Experience in leading and working across internal and vendor teams that operate at different speeds
- Qualification in Business, Commerce or Technology
- Industry accreditations in agile, product delivery
- Excellent communication skills (written and oral). The desire to communicate openly, transparently and clearly
- Proven track record in excellent stakeholder management and influencing (laterally and vertically)

**Why ubank?**
- Fast-paced scale-up environment - we have the ability to be creative with our products and ship new features every couple of we