Administrative Support

Employment Type: Permanent part time

Hours: 0.6 EFT (6 Shifts a fortnight, 7-day rotating roster including all weekends and public holidays)

Location: Clare Moore Building - Werribee, MBU - Werribee, Saltwater Clinic - Footscray, Wyndham Clinic - Hoppers Crossing, CCU - Werribee

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Julie Quinn

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The role of the Administration Officer is responsible for providing high quality reception and administrative support to the Mercy Mental Health and Wellbeing Service. This involves completing the patient journey (admitting, discharging, arriving, departing and transferring) on various patient management systems. You will be greeting clients and visitors and responding to enquiries. You will provide support to other team members and actively participate in key activities of the Mercy Mental Health and Wellbeing Service.

ABOUT YOU:
- Demonstrated administrative and MS Office skills, iPM, CMi, and Mastercare desirable- Strong customer service focus and excellent conflict resolution skills- Proven problem solving, ability to work autonomously, time management skills and multi-tasking abilities.- Excellent oral and written communication skills- Permanent ongoing part time position available- Various shifts available based on a 7 Day a Week rotating roster- Predominately supporting the Clare Moore Adult Inpatient Unit located onsite at Werribee Mercy Hospital this role requires the flexibility to support both Acute Inpatient and Community services at various sites across Wyndham and Footscray.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:
- Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.- A compassionate, flexible and positive approach to effective patient care and management.- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:
- A current Police Record Check and Working with Children Check.- Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
- We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture._
- We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present._