Service Supervisor

**Service Supervisor - SA**:
Permanent Full Time

Royal Park - SA
- Service

**Our Company**

Join an organisation that genuinely values its people, community and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change.

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.

The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

At the core of Daikin’s success is its Person-Centred Management (PCM) philosophy, which focuses on developing individuals and ensuring their well-being and growth in alignment with business objectives. This approach fosters mutual respect, innovation, and collaborative teamwork. Our people are the foundation of our continued growth, and they are encouraged to think differently and be open to new possibilities

**About the role**

As a Service Technician, you will be a vital part of our team, providing repairs and commissioning services to our valued customers in the SA region. You will work closely together as a team, leveraging off each other’s technical expertise and problem-solving skills to ensure customer satisfaction.

If you are a talented, self-motivated Service Technician who may have recently finished your apprenticeship and is looking to learn and grow from an industry leader, we encourage you to apply

Reporting to the SA Service Supervisor, this role offers a fast-paced and varied workload. You'll be responsible for servicing Daikin units in both residential and commercial properties across the SA region. Daily tasks will include troubleshooting, repairs, and maintenance.

Additional responsibilities include, but are not limited to:

- Diagnosing HVAC system performance through testing and observation, as per applicable service manuals.
- Generating repair cost estimates as per Daikin procedure, for customer approval.
- Repairing or servicing units to ensure efficient operation. If required, recommend further action such as replacement of units or accessories.
- Liaising with dealers, end users, and contractors to ensure satisfactory resolution of issues.
- Providing detailed explanation of service charges and work performed, if chargeable, and collecting relevant payment.

As a Daikin Technician, you will be provided with specialised training on products and access to experienced technical experts to assist with diagnosis and solutions.

**About you**

Your success in this role will be determined by:

- Valid Electrical License
- Valid Refrigerant Handling License
- Working with children check (Or willing to obtain)
- Current Driver’s License
- Annual flu vaccination
- Technical background in HVAC with experience in maintenance and repair (experiences on Daikin products will be highly desirable).
- Strong attention to detail & ability to manage competing priorities.
- Ability to work autonomously
- Well-developed problem-solving, teamwork and communication skills.
- Pre-employment Medical Assessment
- Obtaining a National Police Clearance

**Why join us?**
- Collaborative work environment fostering a positive team culture.
- Competitive salary + Superannuation + Performance bonus
- Company vehicle and all required tools for the trade.
- Discounted Bupa Health Fund
- Join a number 1 global company in HVAC
- Be part of a dynamic team that values innovation, collaboration and personal growth.