Head of Organisational Effectiveness

15 hours ago


Melbourne City Centre, Australia NAB Full time

Head of Organisational Effectiveness
- Job number: 803072
- Primary position location: VIC- Melbourne CBD
- Category: People & Culture
- Category: Project Management
- Work type: Fixed term Full time
- Work type: Permanent Full time
- Closing at: Sep 12 2025 - 23:55 AEST

**Favourite**

- **Play a pivotal role in shaping the design of Domain model standards and implementing these within the Domain.**:

- **12-month fixed-term opportunity to own the partnership with Domains to activate and embed the evolved Operating Model.**:

- **Partner closely with People & Culture to advocate for best ways to implement operational changes.**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As a Head of Organisation Effectiveness, you will join the People & Culture team that’s focused on winning together.

**Each day, you’ll go above and beyond to**:

- Partner with the Domains and lead the Operational Effectiveness squad to deliver high quality outcomes into each Domain with a focus on transformation, simplification and change management.
- Oversee the sequencing and deployment of the endorsed recommendations ensuring integration across impacted domains and teams within the bank.
- Engage and collaborate with senior stakeholders, including ELG to secure buy-in and ensure transparency on the progress against the roadmap.
- Drive alignment between product, technology and operational teams to ensure seamless deployment.
- Point of escalation for resolving backlog impediments for org model and operating model pain points.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Substantial years of experience in Technology transformation leadership particularly in large scale programs.
- Experience operationalising and driving the implementation of technology and business strategy that achieve intended outcomes measured through shareholder, customer, and colleague value.
- Knowledge of both software delivery and product organisations is a must.
- Good understanding of fundamental success factors in banking and product ownership.
- Proven experience in managing complex stakeholder relationships across large organisations to support colleagues working effectively across organisational boundaries.
- Be a proven leader who inspires high levels of engagement, including the ability to inspire and motivate teams.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**Join NAB**

If you believe this role suits you, please apply. Note that screening and interviews may occur before the job advert closes. Unsolicited CV’s from agencies are not accepted.



  • Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $120,000 - $250,000 per year

    Head of Organisational EffectivenessJob number: 803072Primary position location: VIC- Melbourne CBDCategory: People & CultureCategory: Project ManagementWork type: Fixed term Full timeWork type: Permanent Full timeClosing at: Sep :55 AESTFavouritePlay a pivotal role in shaping the design of Domain model standards and implementing these within the...


  • Melbourne, Victoria, Australia NAB Full time $150,000 - $200,000 per year

    Play a pivotal role in shaping the design of Domain model standards and implementing these within the Domain.12-month fixed-term opportunity to own the partnership with Domains to activate and embed the evolved Operating Model.Partner closely with People & Culture to advocate for best ways to implement operational changes.Our people are customer obsessed....


  • Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...


  • Melbourne, Australia Department of Health Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Health **Salary**: $76,817 - $93,274 Occupation: Analyst Reference: VG/1821432 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to...


  • Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    A fantastic opportunity exists for a highly experienced and motivated professional to join the Economic Development and International Branch (EDIB) within the Department of Premier and Cabinet (DPC) as the Head of International Engagement. EDIB provides advice to the Premier and Cabinet on a range of international engagement, economic development, jobs and...


  • Melbourne, Victoria, Australia hireQ Consulting Full time

    Advise, influence and inspire leaders to create an organisation where people thrive and culture drives performance.One of Australia's most iconic customer facing brands, our client is recognised for quality, inclusivity and purpose. Their products & services connect with diverse communities in sustainable ways, while their people are deeply engaged in a...


  • Melbourne, Victoria, Australia hireQ Consulting Full time

    Advise, influence and inspire leaders to create an organisation where people thrive and culture drives performance.One of Australia's most iconic customer facing brands, our client is recognised for quality, inclusivity and purpose. Their products & services connect with diverse communities in sustainable ways, while their people are deeply engaged in a...


  • Melbourne City Centre, Australia Department of Education Full time

    **1 x VPS4 Learning and Organisational Development Consultant - Ongoing** **About the Department** The department provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system...


  • Melbourne City Centre, Australia Department of Health Full time

    **About the role**: The role involves developing effective relationships with a range of internal and external stakeholders, closely working with the other units in Organisational Effectiveness and a range of program and policy areas within the department. The team provides service across the department and works particularly closely with Health Funding,...


  • Melbourne City Centre, Australia Department of Health Full time

    **About the role**: - The Organisational Writing Specialist plays a key role in enhancing the written communications skills of employees across the department. - The position will help create a culture of clear, effective and professional communication to improve employee writings skills and confidence. - They will lead the implementation of the writing...