Customer Engagement Officer
4 days ago
**Posted**:
08/11/2024**Closing Date**:
07/12/2024**Salary**:
$59,536.00 - $59,536.00**Job Type**:
Permanent - Full Time**Location**:
Deer Park**Job Category**:
Customer Engagement Team**NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.**
Our core values are - We’re on your team, We Innovate, We are Enthusiastic and We Expand Horizons
We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 220, we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne, Geelong, Hobart and Albury along with an extensive home visit and community-based service.
**Culture**
We are a family-run business and have a super **friendly team culture.** Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively and enthusiastically. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members.
**What we would like to offer you**:
- A fun, flexible, and supportive work culture is important to us at NeuroRehab, we have been **certified as a Great Place To Work® Australia** by the international consulting group Great Places to Work and ranked as one of their** Best Work Places in Australia **for three years running.
- Health and well-being initiatives with our Employee Assistance Program.
- Supportive team environment to inspire your growth.
- Active Learning & Development programs.
- Regularly funded social events with the department team and NRAHN organisation.
- Permanent role with job security.
- Job Description**Customer Engagement Officer role**:
The Customer Engagement Officer works efficiently and effectively to optimise services for new and current clients and supports therapy and allied health assistant team members with diary management and administration tasks. The Customer Engagement Officer will report directly to the Customer Engagement Team 2IC and Customer Engagement Team Manager.
The position is available full-time with a hybrid work structure of 1 day in the office (in Deer Park) and 4 days working from home per week. The successful applicant must be in our Deer Park clinic every Tuesday for a dedicated CET day.
The pay rate is based on the **Health and Support Services Award 2020, Support services level 7 at $30.13/hr ($59,536.88pa).**
**Key Responsibilities**:
- Providing exceptional customer support and services to new client referrals
- Allocating clients to relevant allied health services
- Supporting therapy and allied health assistant team with diary management and admin tasks
- Desired Skills and Experience**Skills & Experience**
- Adaptability.
- Customer-focused.
- An understanding of the NDIS system.
- Clear communication style.
- Experience communicating with people with a disability.
- Exceptional interpersonal skills.
- Computer literacy.
- Great multi-tasker and organisational skills.
- 3 x COVID-19 vaccinations preferred.
**Diversity and Inclusion**
We acknowledge the Traditional Custodians of the land, & pay our respects to Elders past, present & emerging.
** Applications Close 7th December 2024 **
To display your communication skills be sure to submit a cover letter along with your resume.
-
Customer Engagement Officer
5 days ago
Deer Park, Australia NeuroRehab Allied Health Network Full time**Posted**: 23/12/2024 **Closing Date**: 24/01/2025 **Salary**: $59,536.00 - $59,536.00 **Job Type**: Permanent - Full Time **Location**: Deer Park **Job Category**: Customer Engagement Team **NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.** Our core...
-
Community Engagement Officer
7 days ago
Deer Park, Australia IPC Health Full time**0.8FTE (4 days/week) Part Time Ongoing + Level 4 classification $85,120 pa (Pro Rata Part Time) + 11.5% super + salary packaging benefits.**: - **Deer Park location + Flexibility to work from home + Outreach across Hobsons Bay, Brimbank and Melton LGAs**: - ** Be a changemaker and play a pivotal role in enhancing the health outcomes for people...
-
Customer Engagement Officer
2 weeks ago
Macquarie Park, Australia Anglicare Full timeAbout Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need -...
-
Customer Liaison Officer
5 hours ago
Deer Park, Australia Australian Smile Group Full timeAbout Us: Australian Smile Group brings the best and most trusted mobile dental services directly to you. We provide the most trusted and affordable mobile dental care facilities right to your school, childcare facility or aged care facility. We are based in whole Victoria region. About the Role: Are you passionate about improving community health and...
-
Customer Liaison Officer
1 week ago
Deer Park, Victoria, Australia Australian Smile Group Full time $29,000 - $35,000 per yearAbout Us :Australian Smile Group brings the best and most trusted mobile dental services directly to you. We provide the most trusted and affordable mobile dental care facilities right to your school, childcare facility or aged care facility. We are based in whole Victoria region.About the Role:Are you passionate about improving community health and...
-
Customer Engagement Officer
1 week ago
Osborne Park, Australia What Ability Full time $60,000 - $75,000 per yearAn exciting opportunity is now available to join our team as a Customer Engagement Officer. What Ability is an NDIS registered disability service provider operating across four states in Australia. We put FUN in disability support with a team of over 500 support workers Nationally, and utilise professional and semi-professional athletes as our support...
-
Customer Engagement Officer
5 days ago
Macquarie Park, Australia Anglicare Full timeTransform lives, every single day - Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. - We’re a well-respected not-for-profit that has been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely...
-
Deer Park, Australia National 360 Full time**About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...
-
Engagement Officer
2 weeks ago
Parramatta Park, Queensland, Australia City of Parramatta Full timeOverviewThe Engagement Officer is responsible for the delivery and continuous improvement of high-quality customer service and marketing of activities. Focusing on efficient and effective intake and engagement of prospective participants, the role will lead to measurable sustainable growth in the service, with a focus on building strong positive...
-
Engagement Officer
1 week ago
Parramatta Park, Queensland, Australia City of Parramatta Full time $73,172 - $80,554 per yearAbout the roleThe Engagement Officer is responsible for the delivery and continuous improvement of high-quality customer service and marketing of activities. Focussing on efficient and effective intake and engagement of prospective participants, the role will lead to measurable sustainable growth in the service. With a focus on building strong positive...
