Data Collection Project Supervisor

6 days ago

Chatswood, Australia Appen Full time

Overview:
Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. With over 20 years of experience, expertise in more than 180 languages, and access to a global crowd of over 400,000, Appen partners with leading technology companies to enhance their machine learning-based products.

**Position Summary**:
**Location**: In-office, Chatswood, Sydney

**Working Hours/ week**: 30 - 35

**Working Days/ Week**: 4-5

**Bsic: Requirements**:

- Reasonably tech savvy (can use spreadsheets, enter data, simple trouble shooting)
- Is a fluent speaker of Korean
- Has a full driver’s license
- Is happy to work around 30 hours per week

**Responsibilities**:

- Use Appen’s data collection tools to execute data collection projects of different types
- Maintain project trackers and monitor key project metrics
- Report any feedback or issues to Data Collection lead
- Respond to participant queries
- Set up payments for data collection participants
- Deliver to project objectives within project scope, timeline and budget
- Follow quality management processes and take corrective measures as required
- Communicate with all stakeholders in a timely, clear and concise manner
- Adapt to changing project needs and expectations
- Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information
- Be a proactive team member, contributing solutions and helping others as necessary

**Qualifications and Experience**:

- Computer literate and able to pick up new tools and systems quickly and with accuracy
- Service orientated approach
- Demonstrated time management and organizational skills
- Attention to detail
- Commitment to quality (being able to follow quality management processes)

**Preferred Knowledge, Skills and Abilities**:

- Knowledge of Microsoft Office tools - Excel, Word, and Outlook
- Proficiency in English, with excellent oral and written communication skills
- Experience with audio recording equipment and software desirable but not required
- Bi-lingual in a second language is a bonus

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