Customer Service Officer

2 days ago

Berrinba, Australia PTC Phone Tech & Comm Full time

Receive, respond, and report all customer complaints
- Produce weekly reports for received complaints and other various tasks that need to be measured, speak to relevant departments and heads of departments to show trends, and common occurrences to which you will devise a plan to help eliminate that issue as urgently as possible
- Monitorand attend to all store online, canceled, and “left as new” bookings
- Monitor all visitors, scheduled meetings, and booked interviews in compliance with the Health and Safety protocol by signing each visitor in and out with specified dates, times, and reasons for visits
- Reply and maintainstore reviews and online bookings
- Take payment at front counter and process the payment in Vend
- Schedule available notice times and post when requested
- Greet and welcome guests as soon as they arrive at the office
- Maintain a clean front-of-house area at all times
- Maintain all conference rooms
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and materials- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Perform other clerical receptionist duties such as filing and, photocopying
- Keep updated records of office expenses and costs
- Monitor head office and warehouse cleaners’ performance and report any issues
- Maintain cleaning, stationary, snack and water orders on a monthly basis and when specially requested from the head of each department
- Administration of company motor vehicle usage and logs.
- Schedule company motor vehicle service when required.
- Assisting with company event coordination, both internally and externally

  • Customer Service Officer

    2 weeks ago

    Berrinba, Australia Metcash Full time

    About the role We are seeking a friendly, team orientated individual to join our team at our Berrinba support office. If you are a people person and looking for a new challenge within in a team that prides itself on delivering exceptional customer outcomes, then this is job for you. What we can offer - Attractive wage based on your industry experience -...

  • Project Scheduler

    10 hours ago

    Berrinba, Australia Service Stream Full time

    Primary Location Berrinba - Maintenance Services Job Description Summary Service Stream’s Telecommunication division are currently seeking a Project Scheduler to join our growing team. About the Role Service Stream’s Telecommunication division are currently seeking a Project Scheduler to join our growing team. Nature of position: Permanent,...

  • Logistics - Accounts Administration Officer

    4 days ago

    Berrinba, Australia People Group Full time

    Remarkable opportunity as a Accounts Administration Officer - Highest level of personal and environmental safety - Salary up to $65,000 - $70,000 + Super **THE COMPANY** This company is committed to always getting better and finding solutions to give their customers the best results possible. They've put a lot of effort into training and developing their...

  • Warehouse Operation Officer

    11 hours ago

    Berrinba, Australia DH & Associates Full time

    **Warehouse Operation Officer** **OVERALL SCOPE OF THE ORGANISATION** Our client is a global ICT company offering a variety of ICT services based on its vast expe rience and accumulated technological capabilities, as well as its excellent partnerships and h uman resources all over the world. They were incorporated to meet the growing demand in the market...

  • Field Manager

    2 days ago

    Berrinba, Australia Service Stream Full time

    Primary Location Berrinba - Maintenance Services Job Description Summary The Field Manager will contribute to the project through managing daily operations and all aspects of Project field delivery. The Project consists of multiple work types and clients, and you will be reporting directly into the Regional Manager. The Project delivery model comprises of...

  • Wireless Rigger

    4 days ago

    Berrinba, Australia Service Stream Full time

    Primary Location Berrinba - Maintenance Services Job Description Summary Service Stream’s Telecommunications division are currently seeking a Full Time Wireless Rigger, to join our telecommunications team. In this role you will be preforming routine services and maintenance activities following established instructions to contribute to efficient and...

  • Field Service Technicians – Construction Equipment

    5 hours ago

    Berrinba, Queensland, Australia Cappro Pacific Full time $100,000 - $120,000 per year

    Client -National Earthmoving Equipment Dealer is growing throughout Australia, They employee over 1200 staff and are servicing all major construction and major quarries throughout Brisbane Metro, They have offices listed throughout Australia, NZ and the West Coast of America. They are looking to employee highly professional technical staff that can lift the...

  • Warehouse Administrative Assistant

    4 days ago

    Berrinba, Queensland, Australia Langdon Full time $60,000 - $80,000 per year

    Complete the administration work for the running of our warehouseWork Monday to Friday 7am-3.30pmPermanent full-time role at Berrinba.About Langdon.Whether it's cooking, eating or just talking about food, we believe that the best way to enjoy life is through good company and great tasting food. At Langdon, we are a family of foodies who have been in business...

  • Warehouse Operations Manager

    7 days ago

    Berrinba, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** Our client is one of the leading global logistics and supply chain service provider and due to recent developments, they are looking for Warehouse Operations Manager to join their team in Meadowbrook QLD. **Skills and Experience** - Manage and supervise the overall daily operations of the factory, warehouse,...

  • E-commerce Operator

    2 weeks ago

    Berrinba, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 70 stores and no plans to slow down. Our product range...