Integration Support Analyst

5 days ago


Melbourne, Australia Alinta Energy Full time

**Hybrid working combining office-based and work from home**:

- **Based in Adelaide CBD with wonderful views**:

- **Join a high performing and collaborative team environment**

**About Alinta Energy**:
**At Alinta Energy, we’re constantly striving to do better. Whether it’s lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.**

We’re a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Supplying energy in Australia for over 20 years, today we’re a vertically integrated energy company providing generation, retail and wholesale supply of gas and electricity across Australia. We support the development of renewable energy generation and offer local customer service through support hubs in Perth, Western Australia and Morwell in Victoria.

**Our Culture**:
It’s an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and we’re committed to a culture that’s focused on being better at providing great service externally and internally. An organisation where people truly matter. That’s better.

**About the role**:
We are looking for an Integration Support Analyst to join our Enterprise Technology team on a full-time, permanent basis. The Integration Support Analyst will work closely with stakeholders in understanding their needs to access the relevant platforms as well as the Integration developers to ensure the relevant support documentation and processes are up to date. Knowledge of the latest integration solutions and problem-solving methods are essential to be successful in this role.

**Duties**:

- Raising relevant incidents, changes in relation to requests and support requirements
- Evaluate processes, products and tools as requested and provide feedback to management
- Support and maintain current custom Integration Platforms and assist in Operational issues around these environments.
- Contribute to the development and implementation of standards, procedures, and processes to promote and maintain information systems quality.
- Provide and maintain documentation to identify and resolve systems issues
- Some out of hours work may be required

***Skills and experience**:

- Able to work on independent projects to deliver results and meet business deadline
- Knowledge and interpretation of scripting languages
- Strong communication skills and ability to work collaboratively is essential
- Knowledge of API’s (REST/SOAP/GraphQL) and associated API tools (Swagger/OAS, RAML)
- Database SQL skills would be highly advantageous
- Proven experience in Cloud Environments (Azure/AWS)

This is an exciting opportunity to be part of the digital transformation from its initial stages. Be part of the ideas, conversations, team, and business to help implement our new platform

**Benefits**:

- Hybrid working arrangements for most roles, combining office-based and work from home
- Staff energy discount offer (where products are available)
- Generous employee referral bonus
- Salary Packaging options
- Paid community volunteer leave
- Access to LinkedIn learning
- Discount program for a range of products and services
- 14 weeks of fully paid parental leave
- Company paid salary continuance insurance
- Ability to purchase additional leave
- Modern offices with free snacks, drinks and coffee

Let’s spread the positive energy together

Alinta Energy is a **Circle Back Initiative** employer - we commit to respond to every applicant.

**How to apply**:



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