Chapter Lead

8 hours ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Shape the future of digital identity at Suncorp by leading a high-impact chapter focused on best practices, capability building, and strategic alignment. Grow your leadership and influence across engineering and delivery.

** About the Role**

As Chapter Lead - Identity, you will:

- Lead and develop a high-performing Identity chapter, fostering technical mastery, career growth, and a culture of continuous learning.
- Guide and mentor IAM specialists, supporting their professional development and capability uplift.
- Drive the adoption of engineering excellence and best practices across identity and API teams, ensuring consistency and scalability.
- Collaborate with Product Owners, Tribe Leads, and Delivery stakeholders to align chapter work with strategic initiatives and organizational goals.
- Promote innovation, well-being, and continuous improvement within the chapter.
- Maintain strong stakeholder relationships across Technology, Risk, Cyber Security, and Delivery teams.
- Oversee the definition and implementation of standards, processes, and guardrails for identity and API platforms.
- Ensure chapter work aligns with compliance, security, and business objectives.

**What You’ll Bring**
- Proven leadership and coaching skills, with experience developing technical professionals and building high-performing teams.
- Ability to set clear expectations, drive accountability, and create visibility of work and outcomes.
- Experience in driving engineering excellence, process improvement, and best practice adoption.
- Experience in resource planning, performance management, and capability development across distributed teams.
- Strong stakeholder management and communication skills, with a track record of influencing alignment across teams.
- Understanding of IAM protocols and platforms, with the ability to guide teams toward technical mastery (hands-on expertise is valued but not required).
- Knowledge of compliance frameworks and adaptive security controls.

**What You’ll Enjoy**

Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 31 Oct 2025 AUS Eastern Daylight Time
**Applications close**: 05 Nov 2025 AUS Eastern Daylight Time

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