Virtual Business Banker, Merchant Sol. State-based

15 hours ago

Parramatta, Australia Westpac Full time

Create your best future and join Westpac as a **Virtual Business Banker, Merchant Sol. State-Based**

**Help Australian businesses thrive. Drive sales. Make an impact.**

At Westpac, we believe in helping small and medium businesses succeed. As part of our state-based Virtual Business team, you’ll be at the heart of that mission - delivering tailored payment and transaction banking solutions that meet the real needs of business owners across Australia.

**Your role**

As a Virtual Business Banker - Merchant Solutions, you’ll play a key role in driving growth across our business customer base. You’ll work hand-in-hand with our branch network and small business bankers, engaging directly with new and existing customers to identify their transaction banking and merchant needs. This is a **highly sales-driven role**, ideal for someone who thrives in a fast-paced environment and is passionate about customer solutions that make a genuine difference.

This role is about more than just banking. You’ll be a trusted advisor and solutions expert, helping businesses across sectors - from retail to hospitality to professional services - access innovative ways to take payments and manage their cash flow. You’ll also be an active partner to our branches, regularly visiting locations across your state to support, educate and build advocacy around Westpac’s merchant offerings.

**What do I need?**
- 3-5 years in a customer centric company or role
- Preferred experience in transaction banking & payments sales
- Understanding of the needs and opportunities for our small to medium businesses customers, including challenges, trends and the competitive and regulatory environment
- Experience as a Customer Care Consumer Banker or retail Personal

**Why join us?**

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
- Other divisional specific benefit - (*e.g. paid CFA qualifications* or relevant industry training)

**Create your future today**

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the _"People with Disability and/or needing Accessibility Requirements" _page on our website.

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