Personal Banker, Parramatta Nsw- Suncorp Bank

2 weeks ago


Parramatta, Australia ANZ Banking Group Full time

**Job Title**: Personal Banker, Parramatta NSW- Suncorp Bank
**Req ID**: 79413
**Department**: SB Specialty
**Division**: Suncorp Bank
**Location**: Parramatta
About Us
About the Role
As a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer targets including addressing customers’ transactional banking needs.
**Role Location**: Level 5 Shop 5072/5073, 159-175 Church Street, Parramatta NSW 2150
**Role Type**: Permanent, Part Time (30hrs per week. Scheduled days to be established. However preferred to be 6hrs per day 5 days a week.)
What will your day look like?
**As a Personal Banker, you will**:
Generate opportunities for deposits and home lending using the agreed sales process.
Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
Assess customer needs through open and targeted communication with customers and recommend appropriate options using the agreed sales process.
Provide accurate and timely service by processing over-the-counter transactions (deposits, withdrawals, and transfers) in an efficient and accurate manner.
Actively promote and support customers in the use of alternative electronic distribution methods for conducting day to day banking (e.g., ATM, Phone Banking, Internet).
Support and demonstrate a risk management culture in line with Suncorp Bank’s values.
Proactive identification and escalation of risks and issues related to your role responsibilities& captured as a service request in Ignite. Adherence to Suncorp Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Tertiary Qualifications in business, commercial or finance are desirable.
Demonstrated experience in a retail customer sales & service environment
Analytical skills - ability to develop solutions and courses of action and recommend solutions by using an information base to identify key issues, compare with other data and determine cause-effect relationships.
Attention to detail - accurately checking and processing tasks and showing concern for all aspects of the role.
Change Management - ability to recognise, understand and support need for change and anticipate the impact on both the team and self.
Commercial Acumen - ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity.
Communication Skills - ability to convey and explain information, coherently and confidently both oral and written.
You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
Suncorp Bank is a proud part of the ANZ Group and a place where you’ll be doing work that really matters. That’s because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members’ wellbeing is a top priority and we know it’s the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Job Posting End Date
25/10/2024, 11.59pm, (Melbourne Australia)



  • Parramatta, Australia ANZ Banking Group Full time

    **Job Title**: Personal Banker, Parramatta NSW - Suncorp Bank **Req ID**: 95463 **Department**: SB Specialty **Division**: Suncorp Bank **Location**: Parramatta About Us About the Role As a Personal Banker, you are to provide outstanding levels of sales and service to our customers within our customer channel at Suncorp Bank. In this role, you will interact...

  • Personal Banker

    1 week ago


    Parramatta, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Personal Banker **role is pivotal to supporting our purpose. Based in our **Parramatta** branch,...

  • Personal Banker

    4 days ago


    Parramatta, Australia JOBFITTS CONSULTANTS Full time

    **Bank Customer Service Specialist (Branch) - Western Sydney - Immediate Start** We are seeking dynamic and motivated **Customer Service Officer** in the **Paramatta and Penrith region **for a reputed bank. This is a **fulltime permanent** customer facing branch based opportunity. This role offers diversity, flexibility and variety. If you enjoy a customer...


  • Parramatta, Australia Westpac Full time

    Multiple full time, permanent roles available in Parramatta, starting March - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + hybrid work arrangements when competent in the role **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the...


  • Parramatta Park, Queensland, Australia Westpac Full time

    Virtual Business Banker, Merchant Sol. State-BasedWestpac Parramatta, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Virtual Business Banker, Merchant Sol. State-Based role at WestpacVirtual Business Banker, Merchant Sol. State-BasedWestpac Parramatta, New South Wales, Australia4 days ago Be among the first 25...


  • Parramatta, Australia Alexander Appointments Full time

    $46-$48 per hour + Super, depending on experience | 35hours per week - NSW State Government | Orange OR Parramatta Location - ASAP Start | Estimated 6month temp assignment, with a potential to extend - **$46-$48 per hour + Super, depending on experience | 35hours per week**: - **NSW State Government | Orange OR Parramatta Location**: - **ASAP Start |...


  • Parramatta, Australia Westpac Full time

    Create your best future and join Westpac as a **Virtual Business Banker, Merchant Sol. State-Based** **What’s the role?** - This role is a full-time, permanent position based in Parramatta with the expectation of travelling to different branches. _ As a Business Solutions Banker you will be interacting with small to medium-sized business customers,...


  • Parramatta, Australia HSBC Full time

    **Some career choices have more impact than others.** We’re looking for progressive minds who are driven and forward-thinking, who are** open** to different ideas and cultures, who can **connect **with customers and colleagues and who’ll work with **courageous integrity **every day. As an HSBC employee in Australia, you’ll have access to tailored...


  • Parramatta, Australia Westpac Full time

    Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** As a Business Solutions Banker you will be interacting with small to medium-sized business customers, understand their business goals and needs and offer a...


  • Parramatta, Australia St.George Full time

    Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their...