Enquiries Officer

1 week ago


Bendigo, Australia Labour Hire Authority Full time

The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing Act 2018 (Vic) (Act).
About the role
Reporting to the Team Leader, Enquiries and Complaints, this role will support the licensing functions and front-line services in the LHA Licensing Team. As a front-line professional response person, this role is vital as the first point of contact to LHA.
The Enquiries Officer is responsible for managing predominately inbound calls providing a high quality and a timely diverse range of end-to-end administrative services across all areas of the Authority, with a primary focus on operational support for general business functions plus specific projects. The Enquiries Officer will manage a wide variety of matters and must be able to quickly identify issues and either resolve or triage to the appropriate business area.
This role has a flexible work location with an option of Melbourne CBD or Bendigo.
About you
- Highly evolved outstanding customer service, communication, and interpersonal skills
- Flexible and able to demonstrate tact and diplomacy and maintain confidentiality
- Excellent interpersonal and problem-solving skills
- Effective communicator and listener with ability to build and maintain good relationships with our stakeholders
- Enthusiastic person who is passionate about improving workers' lives
- Ability to work in a fast-paced team environment dealing with competing priorities

How to Apply


  • Enquiries Officer

    11 hours ago


    Bendigo, Australia Labour Hire Licensing Authority Full time

    About the role The Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. The LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the...

  • Enquiries Officer

    1 week ago


    Bendigo, Australia Labour Hire Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Labour Hire Authority **Salary**: $74,580 - $90,558 Occupation: Customer Service/Call Centre Reference: VG/LHA/LHA/1792876 Reporting to the Team Leader, Enquiries and Complaints, this role will support the licensing functions and front-line services in the LHA Licensing Team. As a...


  • Bendigo, Australia Bendigo Kangan Institute Full time

    **Location**:1x Charleston Road Bendigo and 1x Bendigo City Campus **Role Type: 2x **Full-time, 12 month fixed term roles available **Remuneration**:PACCT 5.1 $80,778.82 incl super **About us**: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of...


  • Bendigo, Australia Bendigo Kangan Institute Full time

    **Location: Bendigo City** **Role Type: Fulltime, 12-month FTC** **Remuneration: PACCT 5.1 $85,839.39 TRP **About us**: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and...


  • Bendigo, Australia CatholicCare Victoria Full time

    **Central Office** 4-6 Peel Street North, Ballarat VIC 3350 PO Box 2537, Bakery Hill VIC 3354 **T** 03 5337 8999 ABN 51 857 084 361 **Position Description** **Position Title**:Receptionist/Administration Officer **Program/Section and/or**Client Services **Portfolio**: **Location**:Bendigo. Travel to other locations will be required. **Reports...


  • Bendigo, Australia Department of Families, Fairness and Housing Full time

    **Are you**: - Committed to providing high quality service delivery to clients? - Able to communicate sensitively and effectively in complex and challenging situations? - A high performing team player with a collaborative approach? An exciting opportunity exists for a Client Support Officer on an Ongoing - Part Time basis at The Orange Door. The Operations...


  • Bendigo, Australia La Trobe University Full time

    **Work type**:Continuing - **Part Time 0.6FTE, Continuing Appointment / Located at La Trobe’s Bendigo Campus**: - **Generous package, including 17% superannuation and a range of employee benefits**: - **Play a key role as the customer service liaison point between La Trobe and prospective students starting their university journey.** **About the...


  • Bendigo, Australia Coliban Water Full time

    **Description**: **Overview of role**: We’re looking for a talented and passionate communication go-getter to join our communications team at Coliban Water as a Communication & Engagement Officer for a Fulltime 12 month fixed term contract. We want someone incredibly well organised, who thrives in a fast-paced environment, isn’t afraid of a deadline or...


  • Bendigo, Australia WISE Employment Full time

    Competitive Salary with NFP Salary Packaging + Super + More! - A rewarding, for-purpose career, assisting others to reach their potential - "Top 30 Most Inclusive Employer 2022/2023" - DCA **Are you passionate about making a difference?** Access Skills Training (AST) is an RTO division of WISE Employment. We are seeking an **Enrolment and Administration...

  • Fleet Officer

    1 week ago


    Bendigo, Australia Coliban Water Full time

    **Description**: **Salary**: $62,475 - $72,897 + Superannuation **Job Type**: Fulltime, 2 year Fixed Term Contract **The Perks**: Flexible work options & generous leave, including a monthly ADO **Overview of role**: With a strong focus on operational efficiency and service delivery, the Fleet Officer ensures that Coliban Water’s vehicles are safe,...