Enquiries Officer

2 weeks ago


Bendigo, Australia Labour Hire Authority Full time

Location: North West Region | Bendigo

Job type: Full time

Organisation: Labour Hire Authority

**Salary**: $74,580 - $90,558

Occupation: Customer Service/Call Centre

Reference: VG/LHA/LHA/1792876

Reporting to the Team Leader, Enquiries and Complaints, this role will support the licensing functions and front-line services in the LHA Licensing Team. As a front-line professional response person, this role is vital as the first point of contact to LHA.

The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the _Labour Hire Licensing Act 2018 _(Vic) (Act).

**About the role**

Reporting to the Team Leader, Enquiries and Complaints, this role will support the licensing functions and front-line services in the LHA Licensing Team. As a front-line professional response person, this role is vital as the first point of contact to LHA.

The Enquiries Officer is responsible for managing predominately inbound calls providing a high quality and a timely diverse range of end-to-end administrative services across all areas of the Authority, with a primary focus on operational support for general business functions plus specific projects. The Enquiries Officer will manage a wide variety of matters and must be able to quickly identify issues and either resolve or triage to the appropriate business area.

This role has a flexible work location with an option of Melbourne CBD or Bendigo.

**About you**
- Highly evolved outstanding customer service, communication, and interpersonal skills
- Flexible and able to demonstrate tact and diplomacy and maintain confidentiality
- Excellent interpersonal and problem-solving skills
- Effective communicator and listener with ability to build and maintain good relationships with our stakeholders
- Enthusiastic person who is passionate about improving workers' lives
- Ability to work in a fast-paced team environment dealing with competing priorities

**How to Apply


  • Enquiries Officer

    2 days ago


    Bendigo, Australia Labour Hire Licensing Authority Full time

    About the role The Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. The LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the...

  • Enquiries Officer

    2 weeks ago


    Bendigo, Australia Labour Hire Authority Full time

    The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing Act 2018...


  • Bendigo, Australia Bendigo Kangan Institute Full time

    **Location: Bendigo City** **Role Type: Fulltime, 12-month FTC** **Remuneration: PACCT 5.1 $85,839.39 TRP **About us**: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and...


  • Bendigo, Australia Coliban Water Full time

    **Introduction**: About us Coliban Region Water Corporation is based in Bendigo and is one of the largest Victorian regional urban water corporations. Our service area covers 16,550 square kilometers including 49 towns and is at the southern gateway to the Murray-Darling basin - Australia’s food bowl. We manage, maintain and operate over 34 reservoirs and...


  • Bendigo, Victoria, Australia beBeeCustomerService Part time $35,000 - $55,000

    Front Office ReceptionistWe are seeking a skilled Front Office Receptionist to join our team on a part-time basis. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring all aspects of the front office run smoothly.Responsibilities:Responding to accommodation enquiries and processing...


  • Bendigo, Australia CatholicCare Victoria Full time

    **Central Office** 4-6 Peel Street North, Ballarat VIC 3350 PO Box 2537, Bakery Hill VIC 3354 **T** 03 5337 8999 ABN 51 857 084 361 **Position Description** **Position Title**:Receptionist/Administration Officer **Program/Section and/or**Client Services **Portfolio**: **Location**:Bendigo. Travel to other locations will be required. **Reports...


  • Bendigo, Australia St John of God Health Care Full time

    Your role at St John of God As Administration Officer, you will provide high quality administrative and clerical support to the service, including providing a welcoming environment for clients, their families and their carers who attend the service and supporting service caregivers with administrative and clerical tasks. The Position - Provide...


  • Bendigo, Australia Department of Families, Fairness and Housing Full time

    **Are you**: - Committed to providing high quality service delivery to clients? - Able to communicate sensitively and effectively in complex and challenging situations? - A high performing team player with a collaborative approach? An exciting opportunity exists for a Client Support Officer on an Ongoing - Part Time basis at The Orange Door. The Operations...


  • Bendigo, Australia Bendigo Health Full time

    **Work in an environment that offers**: - Support for career progression and development - An opportunity to work with a leading regional health service - A dynamic and growing health service that embraces new technologies **The Position** **Job Reference**: 1600 **Position Title**:Freedom of Information Officer **Classification**:HS3 **Salary per hour...


  • Bendigo, Australia La Trobe University Full time

    **Work type**:Continuing - **Part Time 0.6FTE, Continuing Appointment / Located at La Trobe’s Bendigo Campus**: - **Generous package, including 17% superannuation and a range of employee benefits**: - **Play a key role as the customer service liaison point between La Trobe and prospective students starting their university journey.** **About the...