Client Services Manager

4 days ago

Toowoomba, Australia Mulcahy & Co Financial Services Full time

-Client Services Manager
Toowoomba Office

Our Toowoomba Accounting division are currently seeking an experienced administrator.Responsibilities- answering telephone calls from clients and directing calls
- taking accurate messages
- sending out tax packages to clients
- management of client database and details
- attending to ASIC requirements
- diary management using Microsoft Teams
- electronic filing, archiving, photocopying, and scanning
- lodgement of income tax returns
- welcoming clients into our office
- offering and making refreshments for clients
- general office and administration support
- other administrative tasks as required
- **Required Skills**:
- a warm and friendly personality and enjoy supporting the team
- excellent written and verbal communication skills
- reliable and excellent time management skills
- be well presented with a mature and confident nature
- a team player that can also work unsupervised and shows initiative.
- high degree of accuracy and attention to detail is essential
- be a quick learner who enjoys learning new tasks
- experience in an accounting or professional firm is an advantage
- familiarity with ATO portal, general ATO correspondence but not essential
- knowledge of Outlook, Xero & Karbon desired but not essential
- Benefits- 5 weeks annual leave for all team members
- Free Employee Assistance Program with Converge International,
- A national office network covering multiple states,
- Training and support from experienced mentors,
- Competitive remuneration based on experience,
- Supportive team environment,
- Delivery of dynamic & forward-thinking client service,
- Super fun social events too
- Are you ready for an exciting new challenge?_- Previous applicants need not apply.
Why Mulcahy & Co?
Mulcahy & Co are a busy, well established business hub who provides an extended range of specialized services from personalized taxation and business advise to legal, financial planning, loans & finance, agri-business and marketing services.

We understand the importance of offering reliable, superior service to all our clients. We offer a diverse, inclusive and flexible working environment where you are nurtured and mentored alongside our senior team members to help you achieve your best while maintaining mutual respect and support for all.

Our team is over 230 strong, so the opportunity to learn from the many team members in our six divisions is beneficial to your career.

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