Project Support Officer

This pay rate is inclusive of mandatory 25% casual loading

**Qualifications and Experience**
Support the provision of accurate and timely advice in response to ministerial and departmental correspondence, briefs and executive documents for the Service Strategy team.
- Demonstrated experience supporting the development of formal correspondence and documents.
- Demonstrated experience in supporting multidisciplinary teams in strategic initiatives and achieving successful project outcomes within an infrastructure service delivery environment (or similar).
- Demonstrated experience in preparing, monitoring, evaluating and reporting on programs and projects; and
- Confidence in Microsoft Excel, PowerPoint, OneNote and Teams. Experience with content management systems and Microsoft Power BI would be highly regarded.

**Accountabilities**
Responsibilities as the Planning Support Officer will include:

- Review and analyse the content and requirements of correspondence, information and briefing/cabinet requests to determine where the request is required to be actioned, undertaking investigation, research and analysis of sensitive and confidential matters.
- Provide advice and support on strategic planning policy issues, projects and activities within the work unit, including supporting the preparation of written briefs to senior executives and government stakeholders.
- Coordinate and monitor the progress of correspondence, cabinet requests, submissions, reports and briefing material to ensure timeframes are adhered to, including monitoring important issues and follow-up action for the Director Service Strategy and other senior officers on significant portfolio matters.
- Ensure that briefings and correspondence are prepared in accordance with organisational guidelines and style requirements.
- Search electronic and paper records, including document management systems, for information and documents required by clients and ensure that requests are processed promptly and within set timeframes.
- Establish and maintain strong working relationships and networks with clients and internal officers to ensure a culture of service delivery and achievement of negotiated guidelines.
- Provide and maintain appropriate information from various databases, programs and systems used by internal officers to ensure activities promote effective use of facilities and resources, including the maintenance of infrastructure master planning reporting, tracking and records.
- Provide efficient support and coordination for the implementation and maintenance of adequate policy, processes, systems and internal controls to support effective delivery of infrastructure master planning projects.
- Enable informed decision-making on project issues by assisting in the development of timely and relevant written submissions, briefs, presentations and information papers for project stakeholders on project, financial and human resource matters.
- Liaise with engaged contractors and consultants, internal and external individuals and agencies, including professional/technical specialists on issues.
- Support Service Strategy team reporting on project-related trends and performance against project plans and budgets.
- Proactively identify issues and risks to planning projects and coordinate the development of options for issue resolution and the mitigation of risks, including the coordination of discussions with associated key stakeholders.
- Provide secretariat support as required to Project Steering Committees, working groups and other project governance groups.
- Manage travel and booking arrangements for the Service Strategy team to support site visits across the State.

**Applications close Monday 3rd March midday