Change Manager

**WHO WE ARE**

IDP are the global leader in international education, we have focused on building trusted human relationships for more than 50 years. We are Australian-listed company (ASX100) operating in more than 50 countries around the world and have over 5,000 team members globally.

At IDP, we are driven by values of Community, Caring, Expertise, Integrity and Quality. These values are embodied by our people, our customers and our work.

Working at IDP means having the chance to do meaningful work, make global connections, lead communities, grow your career with purpose, celebrate your successes and live a balanced life.

We offer:

- A diverse workplace with a passion for diversity, equality, and Inclusion
- Work in our new 6 green star office in a convenient location right across from Southern Cross train station (Melbourne Quarters)
- A supportive and caring work culture
- Company paid parental leave for all parents
- Access to our parent friendly facilities and reflection room
- Access to additional leave (e.g. IDP Day)
- Access to novated leasing
- Share Purchase Plan
- Early access to Long Service Leave
- Two paid volunteer days per year to give back to the community
- A focus on health and wellbeing
- Barista onsite and fresh fruit daily
- Annual incentive/bonus
- Flexible, work from home and remote work opportunities

**THE ROLE**

IDP has a complex technical project delivery runway, with a large and diverse internal audience of impacted stakeholders, from student-facing education counsellors through to global leadership.

This role will be primarily focussed on:

- Developing and implementing a best practice change management strategy across the wider business.
- Assessing and identifying the appropriate change and implementation model for the required change

Your key responsibilities will include:
**Change Strategies and Roadmaps**
- Lead change management work streams with a structured methodology / process.
- Development and ownership of change management calendar.
- Evaluate the impact of planned organisational change.
- Identify and managing anticipated resistance to change.
- Align multiple workstreams to deliver a singular voice on change management activities and requirements to the wider business.

**Reporting**
- Define success metrics and measuring performance alongside key project leads.
- Develop internal adoption reporting with visibility to select stakeholders within the business.
- Develop and maintain a change calendar to provide reporting and status updates to management and project teams

**Program Implementation Management**
- Work with digital adoption and learning specialists to develop training, communications and reference materials to support technical releases to the global organisational network.
- Work with network operational implementation leads to ensure change is adopted within the network.
- Ensure regular implementation updates are provided to senior program leadership.

**Change Best Practice Matrix**
- Develop a standardised best practice way of working to guide change management response to future implementation activities.
- Ensure alignment between key business units with understood roles and responsibilities for executing change management processes.

**ABOUT YOU**
- Previous experience in change management or similar positions is required, as is experience and knowledge of project management best practice.
- Sound understanding of the principles and practices of change management methodologies, principles, techniques and tools.
- Ability to work within a complex, global organisational business environment.
- Strong stakeholder management skills.
- Conflict resolution and negotiation skills.
- Good listening and communications skills.
- Project management and planning skills.
- Analytical mindset and critical thinking.
- Experience delivering projects within a global business setting.
- Experience within the education industry would be highly regarded.

If you identify as a member of an underrepresented community, we encourage you to apply, even if you feel you do not meet all the criteria, but have relevant skills, experience and capability that will enhance the role. At IDP, you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions.