Quality Officer

2 days ago

Melbourne, Australia Victorian Government Full time

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $97,955 - $111,142

**Grade**:VPS 4

**Occupation**:Consulting and strategy

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:VG/203625-204425

Promote continuous improvement by driving efficiencies and process initiatives as a Quality Officer
**About the Role**:

- The Quality Officer role is responsible for the identification, development and implementation of quality and process compliance initiatives across the Building and Plumbing Commission (BPC) in support of organisational objectives. The position has a foundation in Lean process and ISO 9001 Quality Management Systems.

**What we are looking for**
- Facilitate implementation of improvement opportunities identified from reviews and audits in line with quality standards and KPIs.
- Develop, maintain, and update key compliance monitoring capabilities using MS Sharepoint, MS Forms, Power Automate, Excel, and PowerBI.
- Assist in driving efficiencies and continuous improvement for consumer and practitioner processes and supporting various continuous improvement programs.
- Relevant tertiary qualification (preferred) or equivalent experience, with at least 2 years' experience in Quality, Change, Operations Support, or a related field.

**About the BPC**
- The Building & Plumbing Commission (BPC) is Victoria's new regulator for building and plumbing.
- It brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.
- Key functions related to building and plumbing regulation will come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance. These services will now part of the BPC and will be fully integrated over the next 12 months.

**Commitment to Diversity**
- We celebrate the diversity of our workforce.
- We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us using the details below.
- Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.

**How to Apply**
- We require you to upload:

- an **up-to-date**resume.
- Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
- Any other qualifications or licences if applicable

**Important information**

- Applications close Friday 1 August 2025 at 11.59pm

Posted
- 17 July 2025

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