Client Service Manager

2 weeks ago

Sydney, Australia Talent Connect Australia Full time

Plenty of room for growth, development and career opportunities
- Excellent salary packages and benefits
- Flexible working environment
- Talent Connect are excited to be partnering with a fantastic company who are looking for a client services manager whose primary focus will be building long lasting relationships with their established clients. This role will suit someone who is truly customer centric and has a keen eye for detail. The team are high performing and it is a very fast paced environment. This role offers lots of opportunity for growth and development.**Day to Day tasks include**:

- To provide excellent customer service ensuring clients are responded to promptly and accurately.
- Attend client meetings to reviewing their business activities, additional services and any further projects or initiatives.
- Maintains an in-depth knowledge of each of their clients, including their organisation structure (and related entities), their share price and activity and the key contacts.
- To adhere to agreed service levels and when possible, exceed client's expectations.
- Develops a thorough understanding of company capabilities and service, and effectively communicate with clients
- Effective and accurate co-ordination and communication associated with allotments, cancellations, expired securities, cross border transfers and buybacks.
- Meet strict deadlines and work accurately to prepare for shareholder meetings, communication of mailings, voting and attendance.
- Work alongside the Team Leader to develop training for the team in that department
- Provide insights to internal managers to review how processes or trainings could be implemented/improved
- Responsibility to maintain high service outcomes to achieve and exceed service delivery standards
- Excellent customer service and pro-active relationship management skills.
- Experience in funds management, registries, or the financial sector
- Excellent verbal and written communication skills.
- Highly organised, able to prioritise and manage multiple tasks.
- Positive, energetic and inquisitive manner.
- Proven ability to work to strict deadlines
- Previous experience in a share registry environment would be advantageous.
- Attention to detail and accuracy.
- Ability to work effectively under pressure.
- High level of initiative and work well in a team environment.
- Stays well informed of industry news and trends
- Open to domestic travel for meetings.

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- PermanentOur client is a well established and growing financial services/registry business looking for a hands on Client Services Manager to join their team. The Client Services Manager will manage the delivery of the day to day administration of unit trusts/funds whilst developing and maintaining a strong business relationship...

  • Client Service Manager

    2 days ago

    Sydney, Australia Barings LLC Full time

    Client Service Manager At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentOur client is a well established and growing financial services/registry business looking for a hands on Client Services Manager to join their team. The Client Services Manager will manage the delivery of the day to day administration of unlisted unit trusts/funds whilst developing and maintaining a strong business...

  • Client Services Manager

    2 weeks ago

    Sydney, Australia Big Wave Digital Full time

    Client Services + Account Management - Help businesses to grow and scale through outsourcing solutions - Salary up to $100k + super **Client Services Manager** Work with a suite of SME's to support, consult and grow - our client is a leader in business offshoring and helping business owners grow and scale through high quality outsourcing and your role will...

  • Client Service Manager

    6 days ago

    Sydney, Australia BNP Paribas Full time

    **POSITION PURPOSE**: The purpose of this maternity cover contract position is to support the Institutional and Wholesale Distribution business in Australia / New Zealand from a client service perspective. Key Responsibilities Client servicing - Oversight of daily Trust price review and distribution, website update - Review monthly/quarterly/annual...

  • Client Services Manager

    6 days ago

    Sydney, Australia S2M Full time

    Up to $130K + Super + Bonus - Opportunity for international travel and career development - Enjoy Fridays WFH! Are you ready to take your client relationship management skills to the next level in a rapidly scaling company, supporting global accounts and driving impactful growth strategies? Join a dynamic team at a forefront company in international...

  • Client Services Manager

    7 days ago

    Sydney, Australia Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an exceptional Client Services Manager to join our team at Broadridge. This senior hands-on role is pivotal for managing...

  • Client Service Manager

    1 week ago

    Sydney, Australia Perpetual Limited Full time

    Debt Market Services- Utilise your experience in Securitisation- Opportunity to grow your career within a collaborative and supportive team Perpetual Corporate Trust (PCT) is one of the leading fiduciary and digital solutions providers to the banking and financial services industry. Domestic and global financial institutions trust us to administer their...

  • Client Service Manager

    5 days ago

    Sydney, Australia Prosperity Advisers Full time

    Sydney FullTime - Award-winning, full-service firm | Ranked 36 in AFR top 100 - Pathway to be an Associate Advisor - Modern Sydney office with Harbour views **Be the trusted link between clients and tailored financial solutions!** **About Prosperity** Prosperity is an award-winning, mid-tier full-service firm, ranked 36 in AFR top 100. We care about our...

  • Client Services Manager

    1 week ago

    Sydney, Australia Anton Murray Consulting Full time

    Our client provides a white label technology platform that can be utilised by third party capital raisers to facilitate investor aggregation and provide administration services across the full lifecycle of their investment. They’re a rapidly growing organization with a vision to make alternative assets more accessible to investors by using their market...