Associate Director Hospitality Concierge

17 hours ago

Sydney, Australia NSW Department of Creative Industries, Tourism, Hospitality and Sport Full time

**Associate Director Hospitality Concierge**

**Liquor & Gaming NSW**
- A challenging and rewarding role with the opportunity to make significant impact
- Clerk Grade 11/12 with a salary range of $139,787 - $161,663pa plus superannuation and annual leave loading
- Full-time temporary role (up to 30 September 2024 with the possibility of extension)

Are you passionate about the hospitality and liquor industries? Ready to leverage your industry experience and extensive knowledge of regulatory frameworks to shape a dynamic and vibrant nightlife across NSW? We invite you to lead the way as the Associate Director Hospitality Concierge within the Department of Creative Industries, Tourism, Hospitality and Sport.

**About the Role**

As the Associate Director, you will oversee the development and delivery of a one-stop concierge service for hospitality businesses, providing access to liquor-related programs such as al fresco dining, grants, and industry support initiatives. You will be the go-to expert, offering solutions to elevate hospitality venues and foster safe, thriving entertainment spaces across the state.

By facilitating strong stakeholder relationships with businesses, councils, and the community, you'll play a pivotal role in supporting NSW’s night-time economy and hospitality sector.

**In this dynamic position, you will**:

- Develop and implement strategies to deliver high-performing hospitality concierge services.
- Establish relationships with councils, businesses, and other stakeholders to promote hospitality growth.
- Lead the creation and delivery of outreach programs for industry.
- Oversee communications, ensuring clear and accessible information is available for stakeholders.
- Lead a team in delivering exceptional concierge services, ensuring service milestones are achieved.

**About You**

**What you’ll need to be successful**:

- Strong knowledge of hospitality and liquor industry regulations.
- Extensive industry experience with particular focus on licencing and venue exposure.
- Proven stakeholder management skills across government and industry sectors.
- Experience providing strategic advice at a senior level.
- Ability to lead and manage a high-performing team.
- Strong communication skills to clearly articulate complex regulatory information.

This is your opportunity to contribute to the transformation of NSW’s hospitality landscape, supporting vibrant and safe venues while navigating a complex regulatory environment.

If this role resonates with your experience and ambition, we’d love to hear from you

**Closing Date**: Friday 18 October 2024 [10:00am]

**About Liquor & Gaming NSW**

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve.

See what it’s like to work with us

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