Business Development Executive

We are on the lookout for a passionate and energetic Business Development Executive to take our Conferencing, Events & Groups portfolio to the next level. If you are looking to springboard your career and join a globally iconic company, then we want to hear from you.

To be successful in this role you will have a solid background in hospitality business development, playing a critical role driving revenue through development and implementation of strategies.

It is crucial that you are able to demonstrate an ability to build and maintain strong business partnership in the hospitality business.

You will be responsible for ensuring reactive and proactive sales opportunities are maximised, events are carefully planned and run smoothly, and market/sales strategies are implemented

**Your day to day**

**People**
- Undertake daily sales activities, plan and undertake work, working proactively work with hotel and cluster hotel colleagues ensuring hotel revenue goals achieved
- Work proactively with the Hotel Director of Sales and cluster Marketing and Sales Team to maximise revenue and growth opportunities.
- Champion a great working environment for teams to thrive - connect departments to create sense of one team
- Work collaboratively across the Hotel to ensure the smooth running of events
- Interact with outside contacts: guests, vendors, and other contacts as needed
- Develop and maintain great working relationships with key clients and outside contacts to increase revenue

**Financial**
- Hit all personal/team sales goals and maximise profitability
- Assist in the preparation of budgets and financial plans including the hotel marketing plan
- Implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
- Assist in the production of monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Work collaboratively with your team to review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Help create and develop special events and sales campaigns to showcase the hotel to potential clients. Attend trade shows, industry events and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
- Build and maintain a list of prospect clients. Contact prospects with the goal of showcasing the hotel, contracting business and ensure work translates into room nights at the hotel.

**Guest Experience**
- Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
- Coordinate scheduling of conferencing and/or group accommodation at the hotel and coordinate with other departments to deliver services and events.
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests
- Assist with marketing efforts to up sell guests on hotel services, offerings, and amenities

**Responsible Business**
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
- Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
- Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity
- Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquiries
- Identify improvements to marketing activities and overall hotel sales performance and work with other departments
- Ad-hoc duties - unexpected moments when we have to pull together to get a task done

**Accountability**

This role has considerable autonomy reporting directly to the Director of Sales

You will work closely with the broader Hotel and Owners Group - Sales and Marketing Team. You will work closely with other departments to ensure a harmonious and productive working environment.

**What we need from you**
- Bachelor’s degree / higher education qualification / equivalent in business development or related field
- Previous experience in a hospitality or hotel business development sales and marketing setting
- Strong knowledge of local businesses and business trends
- Sound IT skills

**How do I deliver this?**

**We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every collea