Student Support Officer

$76,825 to $86,652
- Fixed-term, full-time
- Gardens Point (hybrid option available)
- **Reference number: 24874**:

- ** Term**: Fixed-term, full-time basis until 15 June 2025
- ** Remuneration**: $90,916 to $102,545 pa (HEW5) (inclusive of $76,825 to $86,652 salary pa, 17% superannuation and 17.5% recreation leave loading)
- ** Location**: Gardens Point (hybrid option available)

**Who are we looking for?**
We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Business and Law.

The Student Support Officer is a front-line position and includes high level consultation with QUT students, academic staff and other key stakeholders across the University and externally. Work, including student consultation, will be conducted in a busy open enquiries space, as well as a shared office and will involve the use of mobile technologies. It is expected that all team members in the faculty will contribute to a culture where students, academics, and other stakeholders report that staff take the initiative to solve problems, make things happen and deliver what they promise.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**About us**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Faculty of Business and Law comprises the QUT Business School and QUT Law. Widely recognised for yielding career-ready graduates, industry engagement, and relevant high-quality research, we prepare learners and communities today for the real world of tomorrow.

Led by the Executive Dean and the Faculty Leadership Team, the Faculty of Business and Law is committed to real-world learning and research excellence, supported by our deep industry engagement and extensive global connections. Our commitment to inclusivity and belonging encourages our staff and learners to achieve their full potential..

**What you need to succeed**
- Completion of a degree or an equivalent combination of relevant experience and/or education/training.
- Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment Including the ability to prioritise work, meet deadlines and balance competing demands.
- Demonstrated ability to work effectively in a team environment and adapt to changing needs.
- Good written and oral communication skills with a high degree of accuracy and attention to detail.
- Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.

**Life at QUT**

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
- Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

**Belong at QUT**

We are guided by our values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

**How to Apply**

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.