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Compliance and Verification Officer

2 weeks ago

Norwood, Australia Sterling Check Full time

We have great people here and are looking for more. Come join us - you will love it

Purpose Statement

To conduct the verification of employment history, education qualifications and professional memberships in accordance with Sterling processes, procedures, productivity, quality and timeframe benchmarks.

The nature, scope and tasks of this position

b. Managing missing information and additional information in accordance with National Crime Check operations procedures

c. Record all information relating to verifications on National Crime Check platform, including all mandated attempts in real time

d. Ensure all operational logs are recorded accurately and in real time

e. Monitor turnaround times (TAT) and ensure compliance with standard operational processes (SOP’s) and service level agreements (SLAs)

f. Identify potential delays/ issues that are likely to adversely impact turnaround times and bring these to the attention of your manager immediately

h. Other duties as assigned by the National Crime Check
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- Disclaimer_
- This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._