Order Management Operator

4 days ago

Bayswater, Australia Siemens Full time

Siemens is a global powerhouse in technology and electrical engineering, operating in the fields of industry, energy and healthcare as well as providing infrastructure solutions, primarily for cities and metropolitan areas

Due to an internal promotion, we currently have an exciting opportunity for a strong Customer Service and Administration Superstar.

The purpose of this role is support both the customers and our Smart Infrastructure team, managing customer orders from the processing to the delivery of goods. Reporting to the Customer Services Support Supervisor, this role is dynamic and challenging, and would be suited to someone passionate about customer service and delivering results to a high standard.

**Your key responsibilities will include, but will not be limited to**:

- Processing customer orders into the ERP system in an efficient and timely manner to fulfill the customer order at the requested date in line with company guidelines.
- Ensuring accurate materials, stock and freight has been assigned
- Ensuring order confirmations have been sent to the customer
- Raising purchase requisitions to the factory and generating delivery dockets
- Ensuring appropriate and timely response to customer requests, queries and issues at all times
- Monitoring back orders, check order delivery dates and send confirmation to customers
- Monthly invoicing
- Effectively liaising with external and internal stakeholders, including customers, team leads, sales team and product team
- Reviewing and tracking backorders, inventory on hand and delivery schedules
- Liaising with all stakeholders to provide up to date Delivery status including coordinating with logistics and warehouse
- Getting involved in process improvement initiatives including data gathering, testing and validating

Previous experience in a customer service/order entry environment

Solid communication skills - both verbal and written

Strong IT skills - SAP knowledge is preferred

Excellent time management skills, with the ability to prioritize and manage tasks efficiently and effectively

In return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitment

  • Order Management Delivery Operator

    2 days ago

    Bayswater, Australia Siemens Full time

    Siemens is a global powerhouse in electronics and electrical engineering, operating in the fields of industry, energy and healthcare as well as providing infrastructure solutions, primarily for cities and metropolitan areas. The Digital Industries team have an exciting opportunity for a motivated and professional individual to join their growing team....

  • Order Management Deliver Operator

    2 hours ago

    Bayswater, Australia Siemens Full time

    Siemens Large Drive Applications (LDA) integrates Digital Twin and Digital Industry Services with its horizontal integrated Digital Enterprise Software Suite. This delivers a unique value proposition to explore potential opportunities by generating value through data from single assets to entire plants. The core mission of this role it to plan and complete...

  • Operations Manager

    1 week ago

    Bayswater North, Australia Smardt Full time

    **Position: Full Time, Operations Manager.** **The Employer**: A global company pioneer in energy efficient and environmentally friendly products to serve human comfort and industrial colling industry. Company corporate is based in Canada with its state-of-the-art manufacturing foot prints in North America, Europe, and Asia. It is active in the Research and...

  • Warehouse Operator

    2 weeks ago

    Bayswater, Australia Plumbers Choice Full time

    Join a great culture in a growing business. - Opportunities for learning & progression. - Immediate start available. **About Plumber’s Choice**: Established in 1996, Plumbers Choice is a rapidly expanding supplier of plumbing goods to Plumbers across all of Australia. Our goal is to change the way plumbing goods are sold in Australia, to a Trade Only...

  • General Warehouse Operative

    2 days ago

    Bayswater, Australia Balluff Full time

    About Balluff Australia: Balluff is a globally renowned automation and sensor technology company, committed to providing innovative solutions that help businesses optimize their manufacturing processes. With a strong presence in Australia, Balluff Australia is a leading provider of sensor and automation solutions for various industries, including automotive,...

  • Machine Operator

    5 days ago

    Bayswater, Australia DogFoodPerth Full time

    One of Australia’s leading pet food companies located in Bayswater is currently seeking a long term enthusiastic worker willing to learn with previous experience not essential. **Responsibilities will include**: - Maintain a clean and organized work area - Operate Cryovac Machine - Packaging various types of meat products, while maintaining high...

  • Warehouse Manager

    2 days ago

    Bayswater, Australia Sage and Clare Full time

    JOB TYPE: FULL TIME HOURS: STANDARD 38 PER WEEK LOCATION: BAYSWATER, VIC REPORTS TO: GENERAL MANAGER DIRECT REPORTS: WAREHOUSE TEAM JOB SUMMARY The Warehouse Manager role is primarily to focus on all aspects of the Sage x Clare warehouse and inbound stock logistics. The position is responsible for ensuring the highest quality of work and maximising...

  • Growth & Operations Lead

    2 days ago

    Bayswater, Australia Melbourne Vending Co Full time $65,000 - $75,000 per year

    About UsWe are one of Australia's largest vending operators, headquartered in Melbourne, and growing across Australia - especially in WA.We're here to make vending exciting againFor more than 10 years of operation, we've been shaking up the industry with sleek machines, amazing product ranges, and service that actually delivers.But we didn't stop there.We...

  • Production Manager

    2 weeks ago

    Bayswater, Australia DogFoodPerth Full time

    We are looking for a confident, responsible, enthusiastic, reliable, fast learner to join our team in our Bayswater factory. Must have own transport and valid drivers license. Duties Include: - Oversee all food production - Manage and Pick pack orders with care & attention to detail ensuring no mistakes are made - Organise required labels and packaging...

  • Warehouse Manager

    1 week ago

    Bayswater, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: Calendar Cheese Company is Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and...