CRM Specialist

2 days ago

Sydney, Australia Sharp & Carter Full time

Initial 12 Month FTC | CBD Office & Flexi WFH | Amazing Mentors
- Unrivalled reputation for training, growth and progression | Iconic Retailer
- $85 - $95k b+s | International Brands and Amazing Company Culture

**Overview**

Our client is looking for someone who is driven, self-motivated and has a passion for all things customer orientated. Reporting into the CRM Manager, this position will help develop and be responsible for the execution of the CRM strategy across an international brand portfolio, including new customer acquisition, retention and conversion campaigns, marketing automations, data maintenance, reporting + analysis, and implement any new business initiatives within the Salesforce CRM + Marketing architecture.

**Responsibilities**
- Work to clear KPI’s to drive engagement, revenue and brand growth YoY and on a campaign basis.
- Development and optimisation of customer lifecycle strategies focusing on acquisition, retention, and reactivation from a cross-channel customer perspective.
- Lead end-to-end marketing campaign process through from briefing to creative asset approval, and deployment with best practice recommendations and guidance on send strategy and segmentation.
- Develop new and optimise current acquisition campaigns to drive brand database growth + build Marketable segments.
- Work with various stakeholders, providing expert recommendations in line with CRM best practice, business and brand objectives.

**Skills**
- 3+ years experience working within a similar CRM role (ideally in fashion retail).
- Experience developing CRM strategies to engage customers and drive conversion.
- Experience with journeys and triggered campaigns, identifying, nurturing and retaining customers to drive favourable outcomes.
- Hands on experience working within CRM Database + Marketing systems and implementing Automation campaigns.
- Desired (but not essential) experience using Salesforce Platforms and Tools: Sales Cloud (Classic + Lightning), Marketing Cloud (Journey Builder + Einstein features).
- An analytical mindset and the ability to analyse data for trends, actionable insight, and strategy recommendation opportunities.

**Benefits**
- Incredible staff discount off all brands
- Excellent training and development opportunities
- $1,500 for every friend you refer
- Free on-site parking
- Great health & wellbeing initiatives
- Employee Assistance Program
- Hybrid working environment, work from the office and home

**How To Apply

  • CRM Specialist

    4 days ago

    Sydney, Australia Bulgari Full time

    Position **About the Role** The role of a BVLGARI CRM Specialist ensures a client-centric Omnichannel approach by recruiting new clients and developing the existing clients through the definition, implementation and management of the global CRM program. Profile **Role Expectations**: - CRM: Promote, develop and manage the implementation of CRM...

  • CRM Specialist

    2 days ago

    Sydney, New South Wales, Australia iknowho Full time $60,000 - $120,000 per year

    CRM Specialist | up to 100k inc | Full time or Part timeIndependent creative agency is looking for a CRM Specialist to work on a new Client as an extension of their marketing team.Combine data insights with creative thinking in this great roleDeliver personalised comms to drive acquisition and retentionHybrid working 3/2 | Collaborative environmentCRM...

  • CRM Specialist

    8 hours ago

    Sydney, Australia Talent Matters Full time

    Competitive Salary - Leading pureplay fashion eCommerce Company - Located close to the CBD, Sydney Our client is an established and growing pureplay womenswear company, that have a strong following on social. This is an opportunity for an experienced CRM Specialist to be part of the journey. You will plan, build & execute engaging CRM programs that drive...

  • CRM Specialist

    22 minutes ago

    Sydney, New South Wales, Australia Modibodi Full time $70,000 - $95,000 per year

    Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world. Our mission is to empower people through thoughtfully designed products that offer comfort, confidence, and care -physically, emotionally, and ethically. At Modibodi, we're changing the world - one body at a time.We have an exciting role...

  • CRM Specialist

    4 days ago

    Sydney, Australia R.M. Williams Full time

    Established and Iconic Australian brand - Generous product allowance & employee discounts - Opportunity to join us at an exciting time of growth and transformation **Position Summary** We are seeking a passionate and detail-oriented CRM Specialist to join our growing CRM and Customer growth function at R.M.Williams. This role is ideal for someone with a...

  • CRM Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Hustle Full time $80,000 - $120,000 per year

    About the roleWe're looking for a CRM Specialist & Website Manager to lead the planning, execution and optimisation of customer journeys and always-on digital content. You'll combine creative thinking with data insights to deliver engaging, personalised communications that drive acquisition, engagement and retention.You'll be part of an award-winning...

  • Senior CRM Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Virgin Australia Full time $120,000 - $140,000 per year

    Hello. We're Velocity Frequent Flyer. And we're back (in a big way).With a year of ups and downs behind us all, we're now ramping things up. Looking for new, come-as-you-are team members to join our fast-growing squad, responsible for rebuilding Virgin Australia's loyalty program, currently 10 million members strong, and counting. That's half of AustraliaIf...

  • CRM Data Specialist

    9 hours ago

    Sydney, Australia Library Council of NSW Full time

    **State Library of New South Wales** **CRM Data Specialist** **Digital Experience Division** **Clerk Grade 5/6** - New role managing and maintaining the whole of Library CRM database - Full time temporary until 30 June 2026 - Competitive remuneration package up to $115,654 p.a. (package includes salary between $93,295 - $102,941 p.a., plus employer’s...

  • CRM Specialist Assistant

    2 weeks ago

    Sydney, Australia ClearScore Full time

    ClearScore is a workplace like no other. We’ve spent the past five years disrupting an entire industry and building a user base of millions. At the heart of this success is our culture, where we work hard, relish change and treat each other with respect—helping everyone to reach their potential and deliver results that make a difference. We’re on a...

  • CRM & Loyalty Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Showpo Full time $90,000 - $120,000 per year

    About Us: Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation. Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true...