Customer Accounts Administration
1 week ago
We are looking to fill multiple positions for our Customer Service and Sales team.
SkyMesh Customer Service and Sales is open 8am to 6pm Monday to Friday and Sales on Saturday from 8am - 5pm.
We are looking for people with character and a great attitude towards working in a team.
In our Customer Service team, you would be the first point of contact for clients looking to discuss their account, including payments and plans. We would expect that you are able to understand and assist customers with their needs, and escalate issues to the appropriate departments if required. Servicing prospective new clients seeking a rural NBN Co connections would also be expected so you can gain an understanding of our customers needs and facilitate seamless customer service experiences.
Escalation of issues to our suppliers may also be required.
**Salary**: From $46,400.00 per year
**Benefits**:
- Professional development assistance
- Referral program
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Fortitude Valley, QLD 4006: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
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