Family Services Advisor

4 days ago

Nerang, Australia Invocare Full time

**Family Services Advisor / Sales Consultant**

**About you**:
You have sales experience in a service-driven organisation working towards KPIs and targets. You have worked in an industry with direct customer interaction, and you have the ability to maintain confidentiality and discretion.

**You will also have**:

- A focus on customer service and collaborative business relationships
- Ability to build rapport and trust with customers in an honest and ethical manner.
- Ability to prioritise and multi-task working with a busy schedule.

**About the role**:
Sell at essential at need and pre-need products and services to the community. Sales role with a heart.

In addition, you will also be required to:

- Present burial and cremation sites, products, and service options to clients with sensitivity
- Achieve sales targets and expectations
- Maintain up-to-date knowledge of products and services and present these to satisfy client needs and optimise sales performance

**A little bit about us**:
InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

**What we Offer**:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- We are a diverse workplace and equal opportunity employer
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to Apply**:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

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