Merchant Onboarding Specialist

2 weeks ago

Sydney, Australia SHOPLINE Full time

**Company Overview**:
At SHOPLINE, we've spent the last decade building the most effective and comprehensive on
- and off-line selling platform on the planet. We have honed our SaaS solution by addressing some of the most complex merchant and manufacturer selling challenges in the largest and most demanding e-commerce environments in the world. We're looking for the right people to empower our Australia expansion.

**Key Responsibilities**:
1. Oversee the setup, maintenance, and optimisation of our e-commerce platform to merchants.

2. Develop and deliver customised training sessions, tailored to individual merchant needs, to enable them to fully leverage our platform.

3. Proactively gather feedback during the pre-sale and post-sale phases, using this insight to refine our offerings and processes.

4. Engage with potential merchants, understanding and documenting their specific needs and challenges.

5. Take charge of front-end modifications and enhancements to the e-commerce platform, ensuring optimal user experience and responsive design

6. Drive and manage replatforming projects, ensuring a seamless transition from one e-commerce platform to another.

7. Uphold and advise on best e-commerce practices to internal teams and merchants, ensuring optimal user experiences and sales conversion strategies.

8. Share insights and feedback to refine our product offerings and processes, based on marketing data and trends.

10. Ensure optimization of the onboarding process for merchants, enhancing their experience and accelerating their launch timelines.

**Qualifications**:
1. Proven experience with major e-commerce platforms such as Shopify, WooCommerce, Magento, Neto, etc.

2. Bachelor’s degree in Business, Digital Marketing, Computer Science, or a related field is preferred.

3. Minimum of 3 years of hands-on e-commerce experience, preferably with evidence of managing or owning an e-commerce business.

4. Demonstrated digital marketing expertise, encompassing areas such as SEO, Google and Facebook advertising, content marketing, and more.

5. Proficient in deciphering platform analytics, A/B testing, and conversion optimisation.

6. Ability to work collaboratively and communicate effectively with team members and stakeholders.

7. Passionate about the evolving world of e-commerce and staying ahead of industry trends.

OqRYW3FZCc

  • Onboarding Specialist

    7 days ago

    Sydney, Australia Tyro Full time

    **Why work for us** We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome teams...

  • Onboarding Specialist

    2 days ago

    Sydney, New South Wales, Australia Tyro Payments Full time $60,000 - $80,000 per year

    Why Tyro?At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to...

  • Onboarding Specialist

    2 days ago

    Sydney, New South Wales, Australia Tyro Payments Full time $50,000 - $70,000 per year

    Why Tyro?At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to...

  • Onboarding Specialist

    3 days ago

    Sydney, New South Wales, Australia Tyro Payments Full time $50,000 - $80,000 per year

    Why Tyro?  At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to...

  • Onboarding Specialist

    3 days ago

    Sydney, New South Wales, Australia Tyro Payments Full time $40,000 - $60,000 per year

    Why Tyro?  At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to...

  • Onboarding Specialist

    2 days ago

    Sydney, Australia Fresha Full time

    **About **Fresha** Fresha is the leading marketplace platform for beauty & wellness** trusted by millions of consumers** and **businesses worldwide**. Fresha is used by** 110,000+ businesses **and** 450,000+ stylists **and **professionals worldwide**, processing over **1 billion appointments to date**. The company is headquartered in **London, United...

  • Business Development Representative

    2 weeks ago

    Sydney, New South Wales, Australia KPay Merchant Service Full time $55,000 - $90,000 per year

    Are you a hustler? Do you want to be in control of your own earning potential?If you thrive on ambitious KPIs, value constant coaching, and want a pathway into a closing role, this could be your next career move.About the RoleAt KPay, we're building a team of hustlers who want more freedom, more control, and bigger rewards. As a Business Development...

  • Customer Service Specialist- Merchant Maintenance

    4 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist - Merchant Maintenance Business Banking Operations is responsible for the fulfilment, settlement and servicing of Business Banking products for the Group. The team support Business, Private and Institutional Banking colleagues in delivering exceptional service to a wide-range of customers including: small businesses, franchises...

  • Merchant Risk

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year

    Merchant Risk & Fraud ManagerPayment Acceptance, Centre of Excellence for Pricing, Risk & Scheme ComplianceFull timeSydney LocationYour businessEveryday Business Banking supports Australian business' Everyday Banking needs, from the smallest businesses to the largest corporates. EBB is responsible for the end-to-end management of Deposit & Transactions,...

  • Onboarding Specialist

    5 days ago

    Sydney, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...