Branch Member Consultant

1 day ago


Miranda, Australia HCF Full time

Join the dedicated team at our HCF Miranda Branch. Every day, you’ll have the opportunity to provide exceptional customer service.

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.

This full-time position is based in our HCF Miranda Branch. You will also be required to work 1 - 2 Saturday's per month (Saturday trading hours are 10am - 2pm).

Please note this is an initial 10 month fixed term full time position.

Responsibilities
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits
- Purpose-driven passion_
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover- 18 weeks of parental leave for all new parents- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
- Continuous learning and growth_
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

to discuss.



  • Miranda, Australia Fernwood Fitness Miranda Full time

    Fernwood Fitness Miranda is seeking a sensational, vibrant, driven Membership Consultant that can contribute their drive, passion and energy to help promote the growth of our club. You’ll understand each prospect’s objectives, buying criteria and decision-making processes to form a genuine and long-term relationship with them. You’ll include a mix of...

  • Sales Consultant

    7 days ago


    Miranda, Australia Bendon Group Full time

    Are you ready to be more than a retail superstar? Are you ready to become a beacon of confidence, a symbol of empowerment, and an expert in transformation? Are you ready to be the perfect fit for women who need a boost? Bendon Lingerie has partnered with MYER by launching 25 new concession stores within MYER and across Australia. We are currently recruiting...


  • Miranda, Australia IMB Bank Full time

    **Start your career with a community minded and trusted bank**: - **Banking experience not required, excellent training provided**: - **Great culture** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that...

  • Sales Consultant

    1 week ago


    Miranda, Australia Bendon Group Full time

    Bendon Lingerie is partnering with MYER by launching 25 concession stores within MYER from mid-September this year. We are still on the hunt for more retail superstars to join us in our Myer stores in Australia. This exciting opportunity is leading our search for team members in **Myer Miranda store**. We are looking for the following position: **Part Time...


  • Miranda, Australia Myer Full time

    **Job no**: 943358 **Work type**: Permanent / Part time **Location**: Miranda - Position based at **Myer Miranda**: - Permanent part time position, **20 hours per week**: - We are looking for a passionate fragrance expert with outstanding customer service **Myer Miranda** has an opportunity for a fragrance expert to join their team. Reporting to the...


  • Miranda, Australia Rehabilitation Services Full time

    Leading health provider that supports your health, wellbeing and growth - Permanent full-time role assisting allied health professionals - Thrive in your new role with flexibility, diversity, and work/life balance. As a Quality Assurance Administrator, you will provide administrative support to a team of allied health professionals to ensure they can always...

  • Strata Manager

    2 weeks ago


    Miranda, Australia Prudential Investment Company of Australia Full time

    Supportive local team - Great perks like your birthday off and health & wellness discounts - Amazing opportunities to move your career up, across and around with us **Who is PICA Group?** PICA Group is Australia’s leading strata and property services provider made up of a unique network of industry specialist businesses in strata and facilities...

  • Store Leader

    7 days ago


    Miranda, Australia Bupa Full time

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...


  • Miranda, Australia REMOVERY LLC Full time

    **ABOUT REMOVERY** Join us in our journey of normalising tattoo removal around the world! Removery is an innovative, collaborative laser tattoo removal company. We take pride in our mission to make a real difference in people’s lives by supporting them as they embrace change through their tattoo removal journey. Our vision is to remain professional,...

  • Clinic Manager

    2 weeks ago


    Miranda, Australia REMOVERY LLC Full time

    **ABOUT REMOVERY** Join us in our journey of normalising tattoo removal around the world! Removery is an innovative, collaborative laser tattoo removal company. We take pride in our mission to make a real difference in people’s lives by supporting them as they embrace change through their tattoo removal journey. Our vision is to remain professional,...