Membership and Ticketing Assistant

11 hours ago

Newcastle, Australia Wests Group Full time

**About us**

The Newcastle Knights are an Australian professional Rugby League Football Club based in Newcastle, New South Wales. The Knights compete in Australasia’s rugby league competition, the National Rugby League (NRL) premiership.

The Knights are owned by The Wests Group Australia, Newcastle’s owned and operated (not-for-profit) membership-based organisation. We pride ourselves on offering exceptional entertainment, accommodation and dining venues across our five clubs and three Hotels, as well as state of the art health clubs.

**About the position**

The nib Newcastle Knights are currently seeking a casual Membership and Ticketing Assistant to support the smooth day to day running of all membership and ticketing operations. Responsibilities will include:

- Membership enquiries, processing and fulfillment
- Seat allocation / changes
- Ticketing support
- Processing Membership payments
- Customer service
- Inbound sales and service
- General administrative duties

This position will be approximately 2 days per week, with the option to flex up and down when required. Evening and weekend game day availability is also required during the NRL season.

**About you**

This opportunity will suit a self-driven individual with background in customer service, administration, or sales. You will be a confident communicator who can manage competing interests while remaining calm and in control. High-level organizational, customer service, and administrative skills are a must, as well as a demonstrated ability to build and maintain effective relationships with key stakeholders. Previous sales experience in in converting leads into ongoing business will see you thrive in this position

**What we offer**

In return the Knights can offer career development and a dynamic, fun, and friendly work environment. Work alongside our passionate and experienced team that truly enjoy what they do. Enjoy a range of benefits and across health and lifestyle including discounted meals, discounted Balance gym memberships, and discounted accommodation rates for The Executive Inn, The Gateway Inn and our luxury Hotel, The Anchorage located in Port Stephens.

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