Administration Assistant

5 days ago

Nowra, Australia The Disability Trust Full time

**Are you a Disability Support Worker with a passion for business?**
**Do you have a keen interest in administration and providing great customer service?**

**About the role**:
We have a wonderful opportunity for a trainee to join our team on a 12-month, full time fixed term contract from our Nowra office. You will be supported to complete a CIII in Business through formal training and practical on-the-job experience. As our Trusted Support Coordination services continue to grow, we are looking for an Administration Assistant to support our team of Support Coordinators with a range of administrative tasks.
The main duties include responding to initial client enquiries from external stakeholders, preparation of mandatory documentation, quality checking documentation, assisting with rostering and setting up funding on Carelink, complete admin exit processes including archiving files, taking meeting minutes and many other administrative tasks as required. This role will be the face of the service and must project a positive image of the organisation in all contexts. Through maintaining excellent organisational skills, you will work effectively in a demand driven environment within established workflow systems.
**The Traineeship offers you**:

- a nationally recognised qualification
- a mentor during your traineeship
- internal training opportunities
- three hours per week for study
- career progression and external incentives and benefits

**About you**:
You will be adaptive, responsive and able to work in a fast paced environment while maintaining a customer centric approach.
You will have a:

- Pleasant and positive telephone manner
- Dedicated to providing exceptional customer service
- Experience in the use of the Microsoft suite
- Experience in following and maintaining established office administrative systems
- Excellent communication skills, both verbal and written
- Awareness and knowledge of confidentiality and privacy practices
- Ability to manage workloads with study commitments

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