Product Support and Testing Technician

11 hours ago

Balcatta, Australia Ampac Full time

**About Ampac**

Here at Ampac Pty Ltd, a Halma Company, we believe there is no greater responsibility than the protection of human life. Our purpose is to prevent loss of life and catastrophic damage caused by fire. Always.

We are on a mission to provide the most effective fire detection and evacuation solutions in the industry. We want our customers to feel confident knowing they are partnered with an industry expert providing them with a system that will save lives and minimise the damage caused by a fire.

**The Position**

Includes the following work areas:

- Preparation and execution of test plans and testing strategies against product functional specifications and product standards.
- Assisting with the development/design team with a focus on the resolution of product defects
- Reproducing and analysing the root cause of internal and customer reported product issues
- Ongoing technical support of existing products, both internal and customer
- Assistance with configuring and testing special projects, including programming 3rd party interfaces

The position will be based in **Perth, Western Australia**.

**Essential**
- Diploma or Degree in Electrical / Electronics.
- Good understanding of the product development lifecycle.
- Good technical writing and computer skills.
- Problem solving skills.
- Experience in working in a QA-accredited work environment;
- A good work ethic and attention to detail;
- Ability to manage own time and assigned resources to meet agreed timelines
- Excellent communication and inter-personal skills and be team orientated.

**Desirable**
- Previous experience or knowledge of automation frameworks e.g. Testrails
- Familiar with public address, building management systems and life safety systems

**Salary**: $65,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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