Office & Guest Relations Assistant

1 week ago

Melbourne, Australia Latitude Financial Services Full time

Let’s look at the opportunity:
Some key responsibilities:
- Assist in the day-to-day management of team events and functions held during business hours, Incl. Coordination with the Facilities Manager on day-to-day activities scheduled at our Head Office site.- Arrange and manage the catering for meetings and events.- Assist in the organisation of Exec/Management meetings (Board, Investor Relations, Exec meetings etc)- Guest relation duties include:
- To oversee the guest relations front desk area - greet and welcome employees/guests/visitors into the office and assist them with the sign-in process throughout the day (especially during peak hours).-
- Assist with the sign-in of senior staff members/guests/visitors (Stakeholders/EGM/GM/Execs) - particularly if they require collection from the foyer/concierge on Ground Floor, up to our Head Office floor.-
- Manage card activation/deactivation for onboarding/offboarding of all staff.-
- Ensure OHS & E policies and procedures are met and maintained by all stakeholders.- Coordinate requests and issues including meeting room bookings for Exec meetings.- Setup a relationship with Charter Hall (Building Manager) to coordinate and book meetings as required in the business centre/hub. This will also include the scheduling and booking of various 3rd Party Providers to run and stage events.

Let’s look at you:
Given the nature of the role you must be available to attend the office Mondays to Fridays, bring a strong work ethic and be reliable.

Experience in a similar role will have you hit the ground running. A natural Customer Service expert with an eye for detail, you take pride in going above and beyond and enjoy problem solving.- Excellent organisational and time management skills, with the ability to prioritise and multi-task effectively whilst working under pressure.- Able to respond quickly to change and adopt flexible and innovative approaches to problems and opportunities.- Demonstrated understanding of customer service principles including strong professional telephone manner i.e., listening, questioning, empathy, and professionalism.- Positive can-do attitude with a friendly & energetic demeanor.- Ability to interpret queries and assist visitors, guests, or employees appropriately.- Demonstrated attention to detail including good key board skills, speed and accuracy. Proficient/intermediate experience in MS Office.- Training or knowledge in current OH&S and relevant legislation.- Ability to build relationships across all business levels to senior leadership members.

What is it like to work with us?

We are offering a competitive salary, as well as opportunities for career growth and development. If you can multi-task and manage multiple priorities, possess strong problem-solving skills and you are able to work in a dynamic work environment, this is the role for you.

We're Latitude, partners in money.

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans, and insurance is what we offer - but what we really are is a platform that helps people shop and live better.

Always living and breathing our values. Act Right, Show Care, Be Curious.
- Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens_

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