Service Coordinator

2 weeks ago

Gosford, Australia Australian Unity Full time

As a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers in the **Central Coast area with our Branch located in Gosford**.

In this role, you'll have the opportunity to collaborate with a Business Leader who fosters a culture of engagement, collaboration and ownership, making this a valuable learning and growth experience for you.

Industry experience isn't a must for this role We would welcome People Leaders from the Banking, Retail or Sales sector who are looking to make a rewarding career change.as well as get work/life balance back in your day

**Key accountabilities**:

- Conduct Recruitment activities and Onboarding of new Care Workers.
- People Leadership including engagement & collaboration with your team, formal and informal coaching, monitoring performance & fostering a safety culture.
- Provide dedicated client management by conducting initial assessments, annual reviews, and developing comprehensive care plans, all while building strong connections with clients' families.
- Manage and resolve client escalations and complaints to ensure high levels of satisfaction.
- Drive customer acquisition and growth while building a positive brand presence in the community.
- Build & develop valuable relationships with various external service providers and internal Clinical and Allied Health teams.
- Drive continuous improvement initiatives and maintain a strong focus on compliance within your portfolio.

**Does this sound like you?**
- Proven People Leader with a track record of cultivating a high-performing and engaged teams. _Experience managing remote teams is desirable but not essential. _
- Experience coaching and developing teams both in formal and informal settings.
- Exceptional multitasking and the ability to take ownership of customer-focused solutions.
- Prior experience in managing financial budgets.
- Success rate in working to KPIs and targets.
- Strong stakeholder management with the ability to drive your business outcomes.
- Demonstrated ability to manage your time effectively, prioritise & make sound decisions and tech savvy is a must
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)

**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave
- Flexible Work Options - this role is a hybrid approach between client visits, Branch days & WFH as part of your week
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia
- Novated Car Leasing options through our partner 14 weeks paid Parental Leave & access to Remedy’s Bump to Baby program

  • Service Coordinator

    2 weeks ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Job Title**: Service Coordinator **Salary**: SNSW Grade 6 - The package includes base salary range of $87, 504 - $93, 111, plus employer's contribution to superannuation and annual leave loading. **Location**: Brookvale **Employment Status**: Full-Time, Ongoing *** **About the opportunity** Day-to-day, the Service Coordinator supports and coaches a team...

  • Disability Service Coordinator

    2 weeks ago

    Gosford, Australia Inca home services Full time

    POSTION: Service Coordinator We are currently seeking an experienced Service Coordinator to join our team at Inca home services as permanent part time. The service coordinator will work closely with our NDIS participants with disability, psychosocial disability, families/carers and support workers to deliver quality, person centered, and goal focused...

  • Disability Service Coordinator

    6 days ago

    Gosford, Australia Inca home services Full time

    POSTION: Service Coordinator We are currently seeking an experienced Service Coordinator to join our team at Inca home services as permanent part time. The service coordinator will work closely with our NDIS participants with disability, psychosocial disability, families/carers and support workers to deliver quality, person centered, and goal focused...

  • People Services Coordinator

    7 days ago

    Gosford, New South Wales, Australia Coastwide Child and Family Services Inc Full time $104,000 - $130,878 per year

    People Services CoordinatorSupport Our People, Strengthen Our ImpactAt Coastwide Child & Family Services (CCFS), our brilliance comes from our people. Every educator and staff member plays a vital role in creating safe, inclusive, and high-quality experiences for children and families.We are seeking a People Services Coordinator to ensure our workforce is...

  • NDIS Service Coordinator

    2 weeks ago

    Gosford, New South Wales, Australia STEADWAY PTY LIMITED Full time $104,000 - $130,878 per year

    Lifting The Standard of CareSteadway is a registered NDIS provider, delivering services across the Central Coast, Lake Macquarie and Newcastle.  The mission of our business is the "lift the standard" which we do through AI, innovation, and A-Players only within our management team.With a strong reputation for high quality, participant-centred support, we're...

  • Service Coordinator/ Administration Assistant

    7 days ago

    Gosford, Australia Right at Home Full time

    **Description**: With dedicated, one-on-one domestic, personal, and nursing care, Right at Home Gosford is ready to assist with quality in-home care. Located in Gosford, Right at Home Gosford delivers services under government-funded home care packages, NDIS, DVA, NIISQ. Right at Home is a leader in quality home care and support, allowing our clients to...

  • Senior Coordinator Right to Information

    2 weeks ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Coordinator Right to Information - Right to Information team - SafeWork NSWGrade:Clerk grade 9/10Salary:$129,464 - $142,665 + leave loading & superannuationLocation:Gosford/Parramatta/FlexibleDuration:OngoingApplications Close: Monday 25th August :59AM)About the Right to Information TeamSafeWork NSW is committed to improving the physical and...

  • Regulatory Service Officer

    1 week ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,901 per year

    Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...

  • Project Coordinator

    2 weeks ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Project Coordinator - Program Delivery** **Are you a project superstar looking for a dynamic, challenging and rewarding role in a supportive environment where you can be yourself and thrive?** **This is an exciting opportunity to join a newly formed team making an impact for the people of NSW. We are a team that is focused on creating a culture of...

  • Customer Service Officer

    2 weeks ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing** - Salary starting from $75,992 + 10.5% super - Status: Full time, Ongoing role - Location: Gosford - Operational role providing onsite (face to face) customer service 5 days per week **About the role**: Deliver high quality customer service providing assistance, information and customer support services to...