Customer Success Manager, Apac

5 days ago

Sydney Central Business District, Australia Deel Full time

**Key Responsibilities**:

- Developing and managing ongoing relationships with customer stakeholders to encourage growth, expansion and loyalty; serving as their partner in achieving their goals and desired outcomes
- Using a consultative approach, helping customers optimize product value by teaching them how to leverage new or unused features
- Partnering with internal teams, including Sales, Support, Operations, Product and Engineering, to deliver the best customer experience to drive growth and retention.
- Renewing our customer base, acting as the customer's main advocate within Deel

**Experience Required**:

- You have 2-5 years experience in Customer Success or Account Management supporting a B2B SaaS product
- You are customer obsessed and have significant experience building and nurturing customer relationships
- You are a team player, and enjoy working on a diverse team.
- You are driven, think on your feet, and thrive in a fast-paced, challenging environment.
- You have the ability to clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.
- You have high attention to detail
- You have a record of meeting or exceeding customer renewal and retention goals in a high growth setting
- You are based in the Asia Pacific region

  • Customer Success Manager

    1 day ago

    Sydney Central Business District, Australia SuccessEngine Full time

    Due to continued enterprise growth in the ANZ region, a role has become available for an Enterprise Customer Success Manager to join this Australian fin-tech business. **Reporting to the Head of Customer Success (APAC), you will be responsible for**: - Acting as a trusted advisor and managing a strategic enterprise book of accounts focusing on driving...

  • Customer Success Manager, Apac

    1 day ago

    Sydney, New South Wales, Australia Concentric Sky Full time

    Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure) 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure) At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to...

  • Customer Success Manager

    2 weeks ago

    Sydney, Australia Aurora Energy Research Full time

    **Description**: Aurora’s Software Solutions team is building **the global investment analytics platform for the energy transition**. Widely adopted by leading energy asset owners, operators, developers, and investors, the platform changes the way that energy market analytics are performed and delivered. To best enable the user experience, both through...

  • Customer Success Manager

    7 days ago

    Sydney, Australia Vanta Full time

    As a Customer Success Manager at Vanta, you will be responsible for helping keep our customers moving toward their goals and ultimately successful and happy. We're just starting to establish our APAC presence, and we're looking for motivated Customer Success Managers who will also be excited to be involved in building the foundations for our APAC business...

  • Customer Success Manager, Apac

    24 hours ago

    Sydney, New South Wales, Australia Concentric Sky (Now Part Of Instructure) Full time

    Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to amplify...

  • Head of Customer Success

    5 days ago

    Sydney, Australia Dotdigital Full time

    **Head of Customer Success**: **About Us**: The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership...

  • Customer Success Manager, Apac

    2 weeks ago

    Sydney, New South Wales, Australia Concentric Sky Full time

    Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to...

  • Customer Success Manager, Apac

    24 hours ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to amplify...

  • Customer Success Manager

    1 week ago

    Sydney, Australia Dovetail Full time

    Dovetail is the world’s leading AI-first customer insights hub, on a mission to improve the quality of every thing. We’re redefining what it means to be connected to your customer, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle. Founded in 2017, Dovetail’s team is 100+ and...

  • Customer Success Manager, APAC

    1 day ago

    Sydney, New South Wales, Australia Concentric Sky (now part of Instructure) Full time

    Join to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager, APAC role at Concentric Sky (now part of Instructure)At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to...