Contact Centre Pre-sales Consultant

Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to SIRVA.
We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.
Why Choose SIRVA?
At SIRVA, your career knows no boundaries. As a global organization, we offer endless opportunities to grow, connect, and thrive—whether it’s through international collaboration, leadership development, or simply forming friendships across continents.
**We offer**:

- A flexible hybrid work model with work-from-home options
- Core Flex Hours that prioritize trust and communication
- A strong focus on health, well-being, and financial benefits
- A dynamic, supportive culture that values every voice

**About the Role**: Contact Centre Pre-Sales Consultant (Australia-based)
We're seeking a people-focused, results-driven sales professional to join our Contact Centre team.
Responsible for the customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, the securing of a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operations for execution.
**Your Day-to-Day Will Include**:

- Your Day-to-Day Will Include:

- Following up promptly on customer inquiries and quote requests
- Qualifying leads and scheduling in-home pre-move inspections
- Managing customer relationships from enquiry to final sale
- Preparing and sending accurate quotes
- Entering move details into our systems with precision
- Following up within 48 hours to close sales — including price negotiations within approved margins
- Coordinating services with internal teams and external vendors
- Promoting the Allied brand using brochures, presentations, and product info
- Keeping a well-organized daily schedule of activities and appointments

**What You'll Bring**:

- A passion for exceptional customer service
- Experience working with both corporate and consumer clients
- Strong written and verbal communication skills
- A knack for building internal and external relationships

Ready to Move Your Career Forward?
If you're excited by the idea of working for a global brand that values your individuality, rewards your success, and encourages your growth, we want to hear from you.
Click ‘APPLY NOW’ to start your journey with SIRVA.
Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company
At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.