Parts Interpreter

2 weeks ago

Mulgrave, Australia Penfold Motors Burwood Full time

**The Penfold Motor Group**, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Isuzu Ute and Suzuki. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

We are now seeking a highly experienced, motivated and enthusiastic **Parts Interpreter** to join the** Parts** team at **Audi **in **Mulgrave.**

**What the roles entails**:

- Liaise with customers to assist with Parts and Accessories enquiries
- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts
- Use of online Manufacturer’s portal to locate and source parts
- Processing quotes and orders for customers through the DMS system (AutoIT)
- Working as part of a team to provide & maintain a high-level standard of customer service

**What we are looking for**:

- Ability to work within a team while showing individual strength and ability
- Ability to learn quickly and get the job done
- Great reliability and honesty with good attendance record
- Excellent time management
- Ability to operate under pressure and flexibility adapt as circumstances change
- High level of attention to detail and quality
- Genuine interest in Automotive industry

**Benefits**:

- Great hours: Monday-Friday 8:00am-4:30pm
- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Training Pathway and Growth opportunities provided
- Joining a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance to ensure you succeed

All Penfold Motor Group employees must be entitled to work in Australia and will be required to complete a Federal Police Check as part of the recruitment process.

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