Remediations Officer

1 week ago


Sydney Western Suburbs, Australia HAYS Full time

**Your new company**
- To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself.
- NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community.
- NAB’s core values include, Excellence for Customers, Grow Together, Own It, Be Respectful.

**Your new role**
As part of the Remediation Team at NAB, your main responsibilities will include but are not limited to:

- High volume Inbound / Outbound call
- Hybrid working with new offices in Parramatta.
- Working on different remediation events and requests that come through to the team to action
- Navigating through different systems and accounts to investigate and calculate the amounts being paid to customers
- Providing exceptional customer service and performing additional administrative tasks required by your manager

**What you'll need to succeed**
- High attention to detail with a focus on quality
- Previous Customer Service experience
- Available during business-critical operating hours 8am to 6pm
- Previous experience taking inbound calls and making outbound calls to customers
- Excellent communication skills

**What you'll get in return**
- 3 month role
- $34.33ph plus super
- In exchange for your commitment, you will be offered extensive training. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

**What you need to do now**
- If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2694381



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